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Job Title: Staff Engagement OfficerLocation: Stevenage - work anywhere profileStarting Salary: £25,745 with the opportunity to progress to £39,186 per annumHours: 37 hours per weekContract: Permanent

As part of the Waste Management Unit, fulfilling the statutory duties of a waste disposal authority, the Recycling Centre service in Hertfordshire receives c1.5million visitors each year and handles c80,000 tonnes of household waste across a network of 16 Recycling Centres and 4 Reuse shops. A team of 86 front line staff are employed in the Recycling Centres and 10 staff the Reuse shops.

As someone with experience in staff engagement you will lead on, and ensure, the continued wellbeing of all staff within the Recycling Centre and Reuse Team, and wider Waste Management unit. You will assist in dealing with HR related matters for the team including leading on recruitment, staff retention, engagement, wellbeing, and supporting with disciplinary and grievance processes.
• To support... ongoing development and quality improvement in the Recycling Centre Service including the co-operative development and delivery of a staff training.
• To lead on staff engagement to promote a one-team environment in a dispersed workforce. This will require the application of knowledge of the waste and recycling industry in a customer facing environment.
• Be the health & wellbeing champion for all RC staff promoting the Wellbeing Hub, Herts Rewards, EAP and any financial benefits available to the workforce.
• Develop and deliver a staff engagement strategy and work closely with the Waste Management Unit leadership team to deliver internal engagement objectives, priorities and initiatives.
• Support the delivery of strategies and plans for high profile projects, consultations and change initiatives.
• Lead on the organisation and delivery of staff, manager and service user engagement activities.
• Build on existing and develop new mechanisms for feedback between service users, operational staff, managers, senior management and members.
• Lead on and co-ordinate recruitment to vacancies in the RC and Reuse team.
• Provides technical information, interpretation and recommends the most appropriate application of HCC policy framework.
• Lead role representing WMU at Diversity and Inclusion board and responsibility for applying and implementing outcomes from that board to the front-line service and wider WMU.
• Analyse data including staff attendance, training records etc. to identify trends, issues and areas for improvement.

As someone engaged in promoting a positive working environment across a diverse and dispersed front line team everyday will present different challenges. Working closely with different members of the Recycling Centre and Reuse Team, the Waste Management Unit and colleagues from across HCC you will have the opportunity to help shape a service that many residents rely upon as well as helping the Council protect the environment for future generations.

Additional Information

The successful applicant will be able to demonstrate:
• Evidence of experience in staff engagement and how you managed related issues and processes.
• Evidence of understanding of Human Resources and related legislation.
• Ability to create and manage documentation including analytical skill in respect of attendance data.
• Experience in building and maintaining relationships with staff and stakeholders.
• Experience in creating and delivering staff development programmes.
• Knowledge of recruitment processes
• Knowledge of waste industry and legislation is desirable but not essential.

Interview Date: TBC
Welwyn UK


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