Introduction
PURPOSE:
The purpose of this position is to have a successful individual that will be responsible for managing an individual store through execution of the marketing and operations plans. Who will co-ordinate specific marketing, administrative, logistics, HR, sales, and operations sequences and attends to the general applications and interventions associated with the functionality within the store.
KEY RESPONSIBILITIES:
Asset Management
• Responsible for the branch, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained.
• Co-ordination of maintenance and repair services
• Protect and secure all company assets in the store.
Stock Control
• Responsible for all stock and will be held accountable for all overages and shortages.
• Prepare requisitions to replenish stock.
• Identify and report on slow selling items.
• Conduct stock takes and manage shrinkage within company... requirements.
Merchandising
• Manage the quality and quantity aspects of the merchandise assortments.
• Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.
• Identify new ways of promoting merchandise.
• Ensure required housekeeping standards are always maintained.
Marketing and Sales
• Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.
• Prepare and direct staff who are preparing merchandise displays in alignments with sales and marketing requirements.
• Actively participate in promotions
• Stay up to date with current advertising trends.
• Provide sales leadership to staff.
• Stay current with products, marketing, and pricing of area retailers with similar products.
• Achieve and exceed store sales targets.
• Organizing special promotions sales and events
• Initiating changes/improvement suggestions
Administration and Cash
• Ensure that the standard of administration and procedures in store are met.
• Ensure that the responsible persons are following proper procedures when handling all store cash.
• Check and verify these documents daily.
• Manage controllable expenses as this directly affects the profitability of the branch.
• Reporting daily figures to Area Manager
Security / Risk
• Manage the security in all aspects of the business and ensure that security procedures are strictly adhered to.
• Monitor security staff and make sure that they are alert and performing their duties to the maximum.
• Ensuring that Health & Safety standards are met.
• Attend to alarm call outs.
Customer Services
• Train staff in customer service
• Assist customers with enquiries and complaints.
• Apply Customer Service principles in a friendly and enthusiastic manner daily.
• Continuously satisfy customer needs and attract clientele.
People Management
• Assign employees to specific duties, by way of their job description, tasking plans and goals.
• Encourage, assist, and train employees to become a motivated workforce driving sales.
• Manage performance and development of staff.
• Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
• Manage the store staffing blueprint by replenish staffing through the company recruitment policy and processes.
• Manage time and attendance of staff.
• Conduct staff meetings.
MINIMUM REQUIREMENTS:
(You must be able to answer “YES” to all requirements listed below)
• Matric Certificate.
• NQF 5/6 Certificate or Diploma in Retail/Business Management preferable.
• Valid Driver’s Licence – Code 8 unendorsed
• 2-5 years in relevant Sales/retail/operations environment as an
• Assistant Manager/ Manager
COMPETENCIES
• Analytical Thinking
• Coaching & Developing Others
• Customer Insight & Focus
• Decision making
• Performance focus
• Problem Solving
• Team Leadership
UNDERTAKING
• Criminal / Credit Check
• Qualification verification
• Computer and Psychometric assessments where required.
• First Aid / Firefighting training
Salary – negotiable (depending on experience
Stellenbosch South Africa