FUNCTIONS / RESPONSIBILITIES:
Operational Task
• the store stock portfolio through ordering (manual and auto RPL), KVI (Key Value Items) and linked ranges, aged and discontinued stock
• sales per department, investigate non performing departments, identify causes of non-performance and take necessary action and corrective measures if stock related, to improve sales
• manage and action low stock levels through daily floor walks
• margins to increase basket and feet
• in stocks and Ad Hoc orders for all national and regional promotions
• the weekly GAP SCAN process
• that the stores CHAT to us system is operational and that orders are placed for customers and the necessary follow is concluded for customers to collect the goods
• head office instructions with regard to stock management regarding aged and discontinued lines
• with space planning team with particular reference to planograms to assist in identifying out of stock articles, onboarding of new products and exit strategies for... non performing product
Reporting
• Monitor and report on margins to ensure that the business pricing is in line with competitors
• Liaise with Inventory Specialists on negative margin, departments where sales are down, promotional effectiveness and the store ranking in terms the chain, over and underperforming vendors/articles
• Identify possible solutions to improve sales as well as aged and discontinued stock to the relevant stakeholders and take necessary action to reduce provisions on those lines
• Report on number of Direct deliveries parked and ensure that follow ups are actioned
• Report on all advertised merchandise currently out of stock and action accordingly
Ensure regular feedback sessions with Store Manager and Inventory Specialists on Key Performance Indicator
Manage Stock control function
• Ensure daily counting of High Risk lines identified by the Store and stock discrepancies are correctly investigated and recounted and where necessary assist Asset Protection Manager with higher level investigations
• Plan and prepare for Ad Hoc Stock Takes through floor walks with relevant stakeholders to ensure that departments match the floor plan
• Follow process and procedures for stock takes and ensure stock adjustments required (including colourants and tints) are correctly authorized according to business rules and procedures due to the limits in authority for posting variances
• Ensure that write-offs and job lots are processed according to business rules and procedures
• Ensure adherence to audit trails and audit requirements for all areas of stock control are met and filed according to business requirements
• Discuss and agree with Store Manager and stock control team the process to follow with regard to conducting counts in the relevant departments and review findings and review findings on a weekly basis
• Conduct weekly reviews of stock control and counts to be completed with stock control team and Branch Manager
• Ensure the control of scanners through the Implementation of a scanner control register for Stock Take - annually
Relationships and engagements:
• Ensure relationship building with the Management Team and Sales Consultants to minimize out of stocks and over stocks.
• Encourage feedback from various stakeholders within the store in order to optimize stock rotation
• Maintain healthy relationships with Suppliers which is beneficial to both parties.
• Liaise with Buyers, Planners, and Merchandise controllers to ensure business stock needs are met
People & Service:
• Drive a Customer-Centric culture.
• Execute our leadership values through daily job functions.
• Select, train & motivate an operations team that strives on excellence in order to achieve the required standards in all areas.
• Customer Service Management is a key focus for the Admin Manager – ensuring that the customer service center is run as efficiently as possible to the benefit of Game and the Customers
Requirements:
Matric
Diploma in Purchasing and Logistics
5 years’ experience in Purchasing and Logistics
Stock Management or Warehousing experience
SAP + BI proficiency
Competencies and Skills
Proven analytical ability
Proven ability to deliver results and meet customer expectations
Proven ability to decide and initiate action
Proven track record in achieving personal work goals and objectives
Proven ability to persuade and influence
Proven ability to apply expertise and technology
Planning and organizing skills
Proven ability to cope with pressure and setbacks
Pretoria South Africa