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  • Sales Executive (RSP) Lahore
  • Intersoft in Lahore, , Pakistan
  • jobs
  • 1 month ago

jobs description

Job Title: Sales and Support Representative (Night Shift)

Location: Barkat Market, Lahore

Salary: Up to 60,000 PKR Basic + Commissions

Shift: ON SITE ONLY (6pm to 3am)

Job Description:

Are you a night owl with a knack for sales and a passion for customer support? Join our team as a Chat Sales and Support Representative and be the frontline ambassador for our academic assistance project! We're seeking dedicated individuals to handle inbound leads, provide exceptional support, and drive conversions during our night shift from 6pm to 3am.

Responsibilities:

Engage with inbound leads through chat platforms, providing personalized assistance and guidance.

Understand customer needs and recommend appropriate solutions from our academic assistance services.

Effectively communicate product features, benefits, and pricing to potential customers.

Build rapport with customers to understand their pain points and offer tailored solutions to meet their requirements.

Handle objections and... concerns with empathy and professionalism, aiming to convert leads into sales.

Maintain accurate records of interactions and follow-up activities in our CRM system.

Collaborate with the sales team to meet and exceed sales targets and objectives.

Provide timely and proactive support to customers, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction.

Stay updated on product knowledge, industry trends, and competitor offerings to effectively position our services in the market.

Contribute to continuous improvement initiatives by providing feedback on sales processes, customer experiences, and product enhancements.

Qualifications:

Proven experience in sales or customer service roles, preferably in a chat-based environment.

Excellent written communication skills in English, with the ability to engage customers and convey information effectively.

Strong persuasion and negotiation skills, with a results-oriented approach to sales.

Ability to work autonomously and thrive in a fast-paced, target-driven environment.

Familiarity with CRM software and chat platforms is preferred.

Availability to work night shifts as per the specified schedule.

A positive attitude, resilience, and adaptability to handle challenging situations.

Passion for providing exceptional customer experiences and driving business growth.

Bachelor's degree or equivalent experience in a relevant field is a plus.

Please contact at 0323 0137367 for more details and mention the job title
Lahore Pakistan

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