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  • 1 month ago

jobs description

Job responsibilities
• Work with vendor TDRs and DSAs to recruit Digital Clients, Xpress Agents, and Merchants in line with the required monthly targets
• Ensure correct KYC and customer due diligence is completed and submitted for onboarding purposes
• Ensure compliance to due diligence process at customer onboarding.
• Activation and deployment of Agents & Merchants
• Sensitize the Agents on Commission structure and payment dates
• Assigning vendor TDRs and DSAs to territories for maximum value
• Drive Merchant and Xpress Agent reward program in the region
• Ensure DSAs & TDRs receive all relevant training at onboarding and during their working time
• Define and execute digital sales onboarding strategy for clients and channels.
• Define and execute Xpress and Merchant channel activation strategy at the point of onboarding.
• Responsible for regional revenue performance of digital channel
• Identify and increase opportunities to increase digital banking channel... penetration and growth in assigned area.
• Drive visibility of all channel (Agents and Merchants) outlets in the area
• Conduct quarterly market sizing and provide initiatives to stay ahead of market.

• Manage end to end customer communication
• Provide weekly and monthly management reports on performance for the region for digital sales business
• Ensure training, implementation and support advice to agents, merchants, and clients.
• Ensure Xpress Agents and Merchants in the region are adequately trained and supported to deliver on transaction targets

• University degree in a relevant field or professional qualification from a recognized university.
• Relevant business related sales experience
• Strong numerical skills and financial acumen to analyze evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios.
• A good knowledge of financial spreadsheet applications (e.g. Excel) to capture and analyze financial data.
• Good knowledge of general banking practices and procedures.
• A good understanding of the principles and practices of business economics and the current business economic environment
• A good current knowledge of different industry sectors
• A good knowledge of financial investment options and electronic banking options for lead generation purposes.
• A good knowledge of competitor offerings and structures.
• Sound understanding of current taxation laws as they apply to the portfolio of customers.
• Negotiation skills.
• Good knowledge of technical portfolio management systems

Personal competencies
• Excellent verbal and written communication skills.
• Highly numerate/ Data rational: Is good with numerical data, operates on facts, enjoys assessing and measuring.
• Socially Confident: Self-assured, enjoys meeting people, creates a good impression in social situations, is good with words and knows what to say (even when communicating disagreeable information).
• Persuasive: Enjoys selling and negotiating, changes the opinions of others, is convincing with arguments.
• Analytical: Identifies and analyses patterns and trends, sees the relationship between cause and effect, has an enquiring mind.
• Innovative: Generates ideas, shows ingenuity and thinks up solutions.
• Forward planning: Prepares well in advance, enjoys setting targets, plans activities.
• Active: Energetic, vigorous, enjoys being out and about.
• Results orientated: Strongly motivated to compete and achieve impressive results, strives to improve, has a “can do” attitude and enjoys challenges.

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education: Bachelor Degree
Lusaka Zambia


Apply - Regional Digital Sales Specialist Lusaka