• Cluster Director of Sales & Marketing Suva
  • AccorHotel in Suva, , Fiji
  • jobs
  • 1 month ago

jobs description

Company Description

Novotel Suva Lami Bay – tranquillity right at the waterfront in Lami Bay. Perfectly positioned enjoy the best of both worlds, easy access to the city and a sense of the best of what Fiji has to offer. Our 108-room property, combined with our Entertainment and Conference Venues, and Husk restaurant, is the perfect location for groups, families, couples and business travellers.

Novotel Nadi – 127-room lush island comfort just 5minutes from Nadi Airport, situated on 42 acres of tropical gardens with every room overlooking the golf course and gardens. With a dip in the pool and breakfast on the garden terrace your day gets off to a fresh start at Novotel. Talei Restaurant boasts flavours of the Pacific, and our Conferencing spaces have a space tailored for all events!

Mercure Nadi - nestled within five acres of lush tropical gardens and just minutes away from Nadi Airport, presents a serene retreat with 85 spacious air-conditioned rooms enveloping a captivating... tropical-style swimming pool, catering perfectly to couples and families seeking an Fijian escape. Guests can relish in culinary delights at Rokete Restaurant and Bar . Mercure Nadi’s convenient location provides easy access to Nadi's vibrant town centre.

Our 3 properties are seeking a dynamic and experienced Cluster Director of Sales & Marketing to lead the Sales, Marketing, and Catering functions for Novotel Suva Lami Bay, Novotel Nadi & Mercure Nadi. This role will be responsible for positioning our hotels in the marketplace, identifying unique selling propositions, and driving sustainable competitive advantage. This role requires strong leadership skills, strategic thinking, and a customer-focused mindset. If you are results leader driven by a passion for warm & genuine hospitality excellence, which is deeply rooted in the local traditions and values of the Fijian culture, we encourage you to apply!

Job Description
• Establish foundations for Fiji-based commercial team supporting development of three hotels, F&B, conference, and events.
• Execute tailored communication plans and activity for each hotel and its outlets, targeting specific markets with measurable targets for team development.
• Define intelligence requirements, gather market information, analyse customer buying behaviour, monitor competitors, and adapt to macro changes.
• Clearly define customer segments and purchase occasions, targeting profitable segments aligned with brand proposition.
• Implement and adjust measurable sales targets according to budget and forecasts, ensuring data standardization across sales and marketing systems.
• Conduct weekly reviews on business performance, optimizing business mix, pricing, distribution, sales effectiveness, and identifying untapped opportunities.
• Curate annual plans addressing key hotel objectives, commercial performance, market dynamics, and product development.

• Proven leader with established network and esteemed reputation in Fiji tourism industry.
• Strategic business acumen driving results through commercial planning; adept in online and offline marketing with a focus on delivering tangible outcomes.
• Bachelor Degree in Hospitality preferred but not essential
• Minimum of 5 years of relevant experience in Sales & Marketing in hotel industry
• Builds, develops & manages internal & external owner & industry relationships
• Strong user knowledge of ANAIS (Salesforce.com) or similar CRM, Microsoft Excel and Power point

Additional Information
• Working with an amazing team in one of the most iconic tourist destinations in the world!
• Join a Global leader in Hospitality committed to Sustainability, Diversity and Solidarity.
• Accor Heartist benefits of accommodation, dining and partner discounts
• Exposure to opportunities and development within the Pacific.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know
Suva Fiji


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