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  • jobs
  • 2 weeks ago

jobs description

JOB DESCRIPTIONS
• To lead, manage and organize all aspects of Rooms Division to the highest professional standards in accordance with standard operating procedures.
• To be accountable for the strategic direction & operations of housekeeping/laundry, front office, Manor Club, service center, concierge, butler reservations, transportation, Residences, etc.
• To recruit, train, motivate and guide the Rooms team so that they may achieve their key responsibilities.
• To design and implement marketing and sales programmes in co-ordination Marketing, Sales and Public Relations staff.
• To identify and understand the type of business required to maximize opportunities during high and low demand periods.
• To inspect various Front of House and Heart of House on a regular basis.
• To provide direction to key subordinates on resolving problems
• To analyse current and future market trends to ensure revenue potential during high and low demand periods.
• To find opportunities to increase... revenue for all service and product offerings in the department and to create new opportunities.
• To recruit, train, motivate and guide the Rooms team so that they may achieve their key responsibilities.
JOB REQUIREMENTS
• Minimum 10 years’ relevant working experience in a sizeable luxury hotel with at least 3 years in similar capacity
• Excellent written and verbal English is a must, additional language will be an advantage
• Proven ability to effectively interact with people of diverse backgrounds
• Highly organized and professional with exceptional customer service and presentation skills
• Is a “brand ambassador" at all times and ensures brand integrity and clarity and company’s culture is always maintained
Hong Kong

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