Loading...

@

  • jobs
  • 2 weeks ago

jobs description

CUSTOMER SERVICE REPRESENTATIVE (CSR)

BAD AXE, MICHIGAN...

Emterra Environmental USA Corp is a leader in providing integrated recycling resource management and waste disposal solutions to the industrial, commercial, and institutional (ICI) sectors and municipalities. Our view of waste management means maximizing recycling and waste diversion. Whether you see it as garbage, waste, trash, rubbish or junk, we see waste another way – as a resource to be collected and recycled into new, usable products. From tire recycling to liquid waste – we turn waste into resources.

We are currently looking for a dynamic, detail-oriented customer service representative to deliver unwavering support to our residential customers.

As a key member of the sales and customer service team of Emterra Environmental USA, the incumbent will enjoy a comprehensive and competitive total rewards program including:
• Competitive Wages
• Comprehensive medical, dental, and vision insurance
• Paid Holidays
• Paid Vacation, up to 2 weeks

Responsibilities:
• Receive customer service calls;
• Communicate with appropriate personnel and sales representatives to effectively address customer concerns;
• Work as a liaison between our other offices, vendors, and customers;
• Handle customer inquiries with courteous, professional phone skills;
• Work closely with the applicable staff to ensure routes are completed and paperwork from drivers are correct;
• Work as part of a small administrative team that supports the Flint operations;
• Perform daily data entry including route data and fuel logs;
• Issue/receive PO’s in Business Central (software); submit invoices for payment; validate some invoices;
• Maintain office files.

Requirements:
• High school diploma or GED equivalency; job related post-secondary education considered an asset;
• Minimum two years previous experience working in a customer service/office assistant role;
• Ability to act with diplomacy and professionalism;
• Strong computer skills, with proficiency in using Microsoft applications (MS Word, Excel) and excellent keyboarding/data entry skills;
• Experience with report writers;
• Experience with data entry and the generation of reports;
• Ability to multi-task and shift priorities as necessary;
• Ability to work well under pressure and meet deadlines;
• Experience in the waste management and recycling industry preferred;
• A friendly personality combined with a “roll-up your sleeves and get it done attitude.”

Emterra Environmental USA Corp is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state or local laws
Bad Axe MI USA

salary-criteria

Apply - Customer Service Representative (CSR) Bad Axe