Overview
With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company's two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For... more information on Hard Rock International visit www.hardrock.com .
Responsibilities
The incumbent is responsible for the overall direction to the food and beverage department including all F&B outlets. Provide a safe, effective, efficient, organized, quality oriented and profitable restaurant and beverage operations. The position ensures a high level of guest satisfaction with high quality of food, beverage and service; the position is instrumental in running a progressive, creative and unique F&B Department's.
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
• Ensures the smooth operation of a fast-paced, multiple-outlet food & beverage department, including several restaurants, snack bar, and catering and bar.
• Responsible for the overall leadership of the Food & Beverage.
• Responsible for reviewing all staffing levels, working conditions and other matters which influence quality of guest service as well as profitability.
• Ensures departments maintain compliance with all laws and regulations, gaming commission rules and company policies.
• Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget Reports budget concerns / deviations to the President.
• Creates effective cost control measures and standards to manage business levels and create a quality experience for guests consistently.
• Negotiates items and prices with vendors ensuring profit margins are within acceptable levels. Works closely with purchasing to coordinate purchasing, receiving and or rotation of stock.
• Ensures that all areas are complying with controls and standards, responds quickly to remedy areas that need assitance.
• Assures staff is certified in sanitation and safety techniques and complies with all sanitation and bureau of alcohol procedures.
• Assists the marketing department in menu planning for catering functions and events.
• Develops food and beverage menus and concepts that can best attract gaming patrons.
• Mentor and develop the food and beverage department by: managing work allocation, training, problem resolution, performance evaluation and the building of an effective and efficient team dynamic.
• Responsible for hiring, retaining, motivating, evaluating and direct food, and beverage staff, ensuring employees receive adequate guidance and resources.
• Performs all other duties as assigned and adheres to Gaming and Departmental Standard Operating Procedures.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
BS/BA degree in related field required. At least 10 years of management experience in the hospitality, entertainment, and/or food and beverage industry preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
• Must be fluent in English and Spanish language.
• Must obtain and maintain all gaming licenses.
• Must successfully pass background.
• Must successfully pass drug test.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Must be flexible schedule including nights, weekends, holidays.
• Proficient in MS Office.
• Ability to sustain a high level of confidentiality.
• Must be able to address stressful situation with guests with dignity and tact.
• Prior experience opening new properties/outlets strongly preferred.
KNOWLEDGE OF:
• Pertinent federal, state, and local laws, codes, and Gaming Procedures.
• Principles of supervision, training, and performance.
• OSHA Standards
ABILITY TO:
• Develop and administer goals and objectives.
• Make unpopular and/or difficult decisions which benefit the organization in the short and long term.
• Be a strategic, ethical, and effective leader.
Application Details
Ready to apply? Please email your resume to: [email protected] . When submitting your resume, please include in the email title the position and location you are applying for
Punta Cana Dominican Republic