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  • Internship - Group Tour Coordinator United States
  • Wheel the World in United States, , United States
  • jobs
  • 2 weeks ago

jobs description

Wheel the World is a travel tech startup to make the world accessible.

How? By building a cutting-edge model of accessibility data, which is extracted, organized, and displayed on www.wheeltheworld.com, we allow people with disabilities to find and book accessible travel experiences including hotels, tours, and activities with accessibility information they need in the most amazing destinations... in the world.

Our vision: To become the best worldwide solution for people with disabilities to travel the world.

We are an international team, passionate about the combination of tech and accessibility. We love what we do. Our commitment is to provide detailed and accurate accessibility information of travel products and services, so we can allow millions of travelers with disabilities to explore the world without limits.

Our company is a Delaware B Corporation, funded by VC’s from the US and Latam, and recognized angel investors such as Susan Wojcicki, Youtube CEO, and Gillian Tans, former Booking.com CEO.

Your mission

Be the champion of group tour product operations rollout. End to end understanding and management of how we operate the product from sales to after-trip moment.

Responsibilities:

Process Definition:
• Collaborate with management to formalize and standardize the group tour coordination process and tasks involved.

Pre-Trip Coordination:
• - Gather and verify accessibility information and flight details, ensuring timely communication with on-field partners.
• - Finalize itineraries in Travefy considering possible add-ons
• - Coordinate introductory Zoom calls for group members to meet and engage.
• - Send detailed emails with packing lists and other essential information to travelers before the trip.
• - Collaborate with marketing and on-field partners to ensure travel kits are ready at the destination.

During Trip:
• - Send daily WhatsApp messages to travelers detailing daily expectations, what to pack and activities.
• - Remain available for any inquiries or needs that arise during the trip.
• Partner Liaison:
• Maintain effective communication with on-field partners to ensure all requirements are met.

Post-Trip Feedback:
• Collect and analyze customer feedback for continuous improvement of tour experiences, our product, platform and support.

Handle a Startup environment…you know what does it mean…don´t you? Jump to the wheel and learn it by yourself!

Internship Experience
• The work schedule is flexible and remote.
• Part of our Internship Program with milestones and business involvement.
• Work with a Multi-cultural environment
• Direct mentorship and multiple opportunities to be owner.
• Cross functional efforts leading to manage time, resources and efficiency.

Internship competency qualifications:
• Excellent organizational and communication skills.
• Bias for action and willingness to work hard and hustle.
• Savvy and a quick learners attitude.
• Strong work ethic and positive mindset
• Ability to multitask and work independently.
• Proactive, flexible, organized & creative
• Exceptional communications, research, and writing skills
United States

salary-criteria

Apply - Internship - Group Tour Coordinator United States