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  • IT Support Analyst Kowloon City District
  • Easy Job Centre in Kowloon City District, , Hong Kong
  • jobs
  • 3 weeks ago

jobs description

Responsibilities
• First-class IT support for users in a global follow-the-sun support model
• Manage requests for support and assistance in the ticketing system
• Receive, respond, and resolve issues for the users in a timely, professional, and friendly manner
• Work as a resource with other IT team members on various projects
• Be a resource for IT training opportunities directed towards the end user community
• Execute new user inductions for new team members
• Assist in the deployment of new equipment

Requirement
• DSE / Form 5 or above
• Minimum 3 years’ experience in related IT industry
• Experience working with business users in-person and remotely
• An analytical approach to identifying issues and solutions
• Proactive, organized, and able to prioritize tasks
• Excellent team working skills
• Excellent communication skills
• Proficient in spoken and written English and Mandarin

Salary:
16000 - 28000

Benefits:
13 Months Salary, Depending Bonus, Medical Scheme (General), MPF... Annual Leave ( 12-14 ),

Holidays:
Bank Holiday

Industry:
Forwarder

Location:
Kwun Tong/ Ngau Tau Kok

Experience:

Education:
F.5
Kowloon City District Hong Kong

salary-criteria

Apply - IT Support Analyst Kowloon City District