• Account Executive United Kingdom
  • emotive in United Kingdom, , United Kingdom
  • jobs
  • 3 weeks ago

jobs description

Account Executive

Location: London, Hybrid

Salary: £27,000 - £29,000

emotive is a UK- and US-based medical communications agency that partners with life-science companies across medical & scientific affairs and brand & patient engagement. Our mission is to deliver brilliance in everything we do.

Over 10 years ago, we started on our journey to transform lives by inspiring change that has a positive impact on people’s health.

Today, with deep expertise in multiple therapy areas, including rare diseases, oncology and advanced therapies, we continue to inspire change by driving advocacy and uptake of life-changing therapies.

With the very best scientific, creative and digital minds, our team of over 80 talented professionals bring huge experience in medical, marketing, design and technology to provide brilliant medical communications support to all our client partners. Our values - INTEGRITY, IMAGINATION, AGILITY, COLLABORATION and EMPOWERMENT - are core to the way we work.

We are... also very proud of our pro-bono work with Medics4RareDiseases (M4RD), now in its sixth year, providing commercial, creative and strategic expertise to support their mission to raise awareness of rare diseases within the medical curriculum and profession.

Part of Synaptiq health, our network also provides market access & HEOR consultancy and PR & advocacy support through our partners, Initiate and Beyond PR.


Contribute to the planning and delivery of account activities to the client’s satisfaction , ensuring quality deliverables on time and within budget. Ensure that all project work is completed in accordance with processes, policies and practices.

• Provide support to client services team members in the development and delivery of account activities for external customers.
• Attend client teleconferences and where appropriate, meetings, alongside other members of the account or project team. Maintain client contact as appropriate with the direction of other members of the account team.
• Take responsibility for the delivery of identified account activities; assist with the coordination of schedules for allocated projects or items in conjunction with account manager, keeping account manager informed of progress; liaise with internal departments as appropriate to coordinate delivery of projects.
• Develop and maintain overview of project budgets and track regularly to ensure cost effective delivery of projects, reviewing with Account Manager regularly to identify any issues.
• Undertake background research for, assist in development of new business and current account proposals where appropriate. Assist account manager in the identification of any potential needs of existing clients.
• Become familiar with the therapeutic areas of projects and develop understanding of client objectives, in addition to growing an understanding of pharmaceutical communications strategies and industry.
• Maintain general knowledge of all emotive services.
• Perform other account support duties as assigned.
• Develop and maintain productive working relationships with colleagues at all levels within the company.
• Be aware of your budgeted hours on each project you are involved in and to keep track of your burn rate on each budget. Flag to the relevant senior account services manager where you are running out of hours and are likely to exceed budgeted hours.
• Be aware of your budgeted hours on each project you are involved in and to keep track of your burn rate on each budget. Flag to the relevant senior account services manager where you are running out of hours and are likely to exceed budgeted hours.
• Record your hours accurately and on time using the timesheet system.
• Ensure you understand and adhere to the agency’s values.
• Perform other duties related to the business as assigned.

• Experience of participating in teams.
• Demonstrated ability to work in a fast-paced environment. Ability to maintain demanding timelines. Adaptability and flexibility to changing priorities and ability to work simultaneously on multiple priorities.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients.
• Exceptional attention to detail.
• Flexible personality and a quick learner who operates with a sense of urgency.
• Strong communication and interpersonal skills including developing customer service skills.
• Strong capacity for understanding financial activities.
• Good problem solving skills.
• Strong organisational, planning and logistics skills.
• Sound judgement and ability to distinguish when further supervision is required.
• Demonstrated ability to deliver results to the appropriate quality and timeline metrics.
• Strong software and computer skills, including MS Office applications.

• 25 days annual leave + bank holidays + 3 days off for Christmas + Birthday Day off
• Early Finish Fridays – Office closes at 3pm on a Friday
• Holiday purchase scheme
• Enhanced Maternity and Paternity policies
• 6 weeks paid sabbatical after 5 years’ service
• Life assurance
• Subsidised gym membership
• Private medical insurance
• Pension (up to 7% matching employee/employer contribution)
• Support and well-being services

We look forward to hearing from you
United Kingdom


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