About the job
Job Requirement:
• This job is for Crowne Plaza Resort Saipan located in Northern Mariana Island.
• This position is for local hire. Must be US Citizens, US Permanent Residents or Residents of Federated States of Micronesia.
• This job is not entailed for work visa, and/or relocation package
What’s the job?
Responsible for managing all personnel and daily operations of multiple kitchens. Oversees the quality of food, timeliness of food preparation, maintenance of the kitchen, and staff productivity to ensure that it is up to hotel quality standards. Monitors and controls food costs and kitchen inventory to meet revenue goals. Ensures that kitchen operations are in compliance with brand standards and federal and state health and safety regulations.
Your-day-to-day
People
• Lead the team by example by promoting and maintaining a safe and positive workplace.
• Develop a Kitchen orientation and on-boarding plan for new team members.
• Conduct pre-shift briefings as... needed.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Manage daily staff assignments, communicate goals, and ensure compliance of policies and procedures.
• Review kitchen staff operations and initiate performance appraisals, salary adjustments, disciplinary measures, and other HR-related actions.
Financial
• Closely monitor food costs and inventory levels.
• Assist in the preparation of the kitchen’s annual budget.
Guest Experience
• Establish and review daily menus and implement innovative concepts.
• Respond appropriately to guest complaints.
• Make appropriate service recovery gestures in accordance with established guidelines.
• Will be responsible for achieving Key Performance Indicator Metrics in terms of Breakfast Score and Brand Standard audits.
• Will be responsible for all outlet’s performance in terms of food satisfaction and guest experience.
Responsible Business
• Design menus and create new entrees for day-to-day operations and special events such as weddings and holidays.
• Monitor all kitchen equipment such as stoves, freezers, vents, etc. are in working condition. Notify the engineering department for assistance in equipment repairs or other maintenance concerns.
• Inspect quality and preparation of food to ensure that it is up to brand standards and safety regulations.
• Coordinate and supervise the daily functions of all kitchen staff.
• Approve staff schedules to ensure adequate manpower in all areas of all kitchens.
• Set standard kitchen operating procedures and familiarize new employees with kitchen practices.
• Ensure compliance with health, safety, and sanitary standards.
• Regularly generate written and oral reports of kitchen operations to the Director of Food and Beverage or upper management.
• Manage vendor relationships and develop strategic alliances with vendors.
• Ensure compliance with procurements and disposal rules and regulations.
• Communicate with the Purchasing department and vendors to source appropriate kitchen supplies and equipment.
What We Need From You
Education - High School Diploma or equivalent
Service years - At least 4 years of experience as an Executive Chef at a full-service hotel. Completion of a degree or certificate in culinary arts is preferred.
Knowledge And Skills
• Communication skills are utilized a significant amount of time when interacting with guests and employees.
• Problem solving, reasoning, analytical, motivating, and training abilities are often used when estimating food productions, coordinating functions, and performing general management duties.
• Basic math skills, reading, and writing are used when completing paperwork, budgets, and other reports.
• Must be able to obtain a government-issued Food Handler’s Certification.
• Must be able to work nights, weekends, holidays, and during inclement weather.
• Specialized experience with Asian cuisine is highly preferred.
Language - Fluent in English (speaking, listening, reading and writing) Preferred (if Required)
• Carrying or lifting items weighing up to 50 pounds
• Frequently standing up behind the desk and guest-facing areas
• Bending, stooping, kneeling
• Handling food and beverages, stoves, utensils, and other food service or culinary supplies and equipment.
What We Offer
In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities. We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role.
Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives.
IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?
Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.
Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today
Northern Mariana Islands