• jobs
  • 1 month ago

jobs description

The project manager will work with internal and client projects, analyzing requirements, developing action plans, planning their implementation, and ensuring stakeholders adherence and compliance with the deadlines.
What you'll do

Business analysis of on-going projects, connecting business units and the remaining areas, defining processes and solutions for the upgrade of the projects’ quality, price reduction and general optimization;
Business objectives’ analysis, requirements’ specification and follow-up of the implementation of new projects;
Identify, analyze and prepare risk mitigation strategies for the changes to be done;
Analysis of the business guidelines and solutions development for the optimization of the company’s current resources, such as databases, telecommunications or others;
Support and engage management staff in the changes, coach them on the implemented changes to make sure changes are implemented locally and change is adopted throughout the organization.
What... you'll need

Degree in Engineering, Business, Management or related field;
Fluency in English (mandatory – minimum C1);
2-3 years of project management / implementations / change management – preferable in a BPO company with either Sales, Tech Support or Customer Success;
Proficiency in project management software (e.g. Asana, CODA, etc);
Strong experience with MS Office;
Good analytical and problem-solving skills to solve complex issues;
Planning, organizing and time management skills;
Customer orientation and team work competences.
Excellent work opportunity in a dynamic leading multinational company;
Investment in training and personal development;
Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
Health Insurance;
Sport activities and organized events;
Free healthy meals in the cafeterias, such as soup, bread, salad and fruit.
Teleperformance Portugal

Teleperformance Portugal


one of the 25 best companies to work for in Europe. This recognition was assigned by Great Place to Work Institute.

TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine
With more than 12 000 employees, from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Apply now

Become a member of a worldwide team
Upload CV
Do you currently work at Teleperformance?
Please read and acknowledge our Privacy Policy , defining the usage and protection of your personal data, processed only for recruitment processes for Teleperformance Portugal

Porto Portugal


Apply - Project Manager Porto