• Transactional Banking Specialist Lusaka
  • FNB Zambia in Lusaka, , Zambia
  • jobs
  • 1 month ago

jobs description

Transactional Banking Specialist

Transactional Banking Specialist C – IRC201562 at Training – FNB Zambia Learning Centre – FNB Head Office, Lusaka, South East District, Zambia in FNB Zambia Cheque – Corporate

Ends 04 Jul 2021


To be responsible for the provision of excellent service to our Corporate Banking Clients in terms of all their Transactional Banking needs.

Experience and qualifications
• Bachelor’s degree in Business, IT or banking qualification preferable.
• Approximately 3 – 5 years in a similar role and relevant industry.
• Good knowledge of banking systems and processes as well as systems and processes used by clients.
• Excellent writing and communication skills, with the ability to translate technical product knowledge into language that clients understand and are comfortable and equipped to sell.
• Knowledge across all Corporate Banking Solutions.

• Achieve the Net Income Return for the Business as defined in the Financial Performance... Report of the Business.
• Achieve revenue targets by either growing a portfolio of existing clients (optimising revenue opportunities) or by acquiring new clients.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Manage existing clients and grow portfolio through making contact and generating leads.
• Maximise cross sell opportunities and strengthen client relationships.
• Provide sales support efficiencies and services in order to ensure retention of clients.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Comply with governance in terms of legislative and audit requirements.
• Achieve efficient client take-on process by obtaining all required supporting documentation for the transaction.
• Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
• Act as primary transactional banking contact to the corporate clients. Stay close to the client from the relationship perspective, making every effort to understand their environment and requirements.
• Facilitate an initial analysis of all clients to determine their needs primarily from a transactional banking viewpoint in view of the bank’s total service offering.
• Interact with the various specialists in the Product houses in order to exploit cross-sell opportunities.
• Stay in constant communication with the respective corporate clients, informing them of all pertinent new client developments.
• Coordinate the implementation of the designed solution and manage the project implementation across FNB, RMB and the client.
• Providing product support to the service and relationship teams.
• To look out for possible opportunities of upcoming RFPs and to ably respond to RFPs issued in the market by collaborating with all the relevant stakeholders within the Bank.
• Work on monthly billing for clients where there is manual billing for products.
• Understand and provide input and guidance on pricing as part of the solution to ensure that the expected revenue is attained per client.
• Manage own development to increase own competencies
Lusaka Zambia


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