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  • 3 weeks ago

jobs description

What You’ll Be Doing

Under the general direction of the Manager of Navigation Center and Shelter Programs, the Senior Administrative Analyst will provide analytical support to the Guest Placement and Temporary Shelter teams and manages RTZ and ONE System data on a real time operational basis (e.g., monitors placements/transfer in the system, validating RTZ and ONE System data and enter placement... data into RTZ and ONE System, track room and bed availability). The position ensures guests that are placed in shelter get connected with behavioral health, medical, and other services and benefits, through the review of data in the ONE System.

Essential Duties and Responsibilities:
• . Resource/Compile data on adult and TAY Temporary Shelter placement availability, by working with multiple departments, liaising with Community-Based Organizations (CBO), within an interdisciplinary Team, and communicating system capacity daily.
• Take a lead role in the planning, analysis, and evaluation of policies/reports/analytics concerning Temporary Shelter allocations/placements, identify/troubleshoot discrepancies in RTZ and the ONE System with multiple Data Teams across multiple departments, and build/maintain Temporary Shelter Placement dashboard in Power BI, which provides a real-time snapshot of systems capacity.
• Assist in developing/managing/coordinating systems for guest allocations/placements to adult and TAY Temporary Shelter with multiple city departments within an interdisciplinary Team, CBO’s, and through developed/centralized meetings of authorized stakeholders.
• Historically, authorized stakeholders comprise of; Intra-system/Transfer, Hospital (San Francisco in-patient hospital network), Isolation and Quarantine sites (I&Q), Jail, Health Streets Operation Center (HSOC), San Francisco Homeless Outreach Team (SFHOT), Street Crisis Outreach Team (SCRT), Adult Coordinated Entry, and TAY Access Points.
• Compile/Input guest data into RTZ and ONE System daily, from authorized stakeholders and CBO’s. Maintaining data quality by communicating efficient standards of operations. Developing/Implementing new systems for pilot programs to maximize intake capacity and additional data point requests.
• Work in tandem with the Temporary Shelter Team to provide support with appropriate placements and intra-system transfers of guests into the Temporary Shelter System.
• Maintain Guest Placement workflow templates to ensure effective/efficient onboarding of new staff. This model also provides consistent coverage of operational needs when staffing is lean.
• Observe and take direction from the Guest Placement Lead on various projects
San Francisco CA USA


Apply - GUEST PLACEMENT SENIOR ANALYST - Dept. of Homelessness and... San Francisco