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Customer Operations Specialist Kyiv

2021-07-04 09:20:52
Customer Operations Specialist Kyiv
Procter & Gamble has one of the largest and strongest portfolios of trusted, quality brands, including: Gillette, Pantene, Fairy, Head & Shoulders, Blend-a Med, Oral-B, Pampers, Always, Ariel, Lenor, . We are the largest consumer goods company with operations in 80 countries, hiring more than 95 000 employees worldwide.

We add new value to the supply network every single day. We are uniquely positioned to handle the supply chain from end to end – starting with our materials through the touch-point of our brands with shoppers. We are known as the premier.

Are you ready to take the new challenge?

• Responsibilities as of day 1. You will have project ownership and autonomy to deliver change and results from the beginning.
• Dynamic and encouraging work environment. At P&G our employees are at the core, we value every individual and encourage initiatives, promoting agility and work/life balance.
• Continuous mentoring. You will work with hardworking people and receive... ongoing coaching and mentoring from your line manager and other colleagues.
• Corporate and functional training will enable you to succeed and develop from day one.

• Ensure proper order acquisition control (monitoring, contact with customer, leadership engagement if needed).
• Ensure proper truck sizing as per customer contract/alignment and according to Trade Terms conditions (request additional orders from customer if needed).
• Manage price discrepancies in customer’s orders (investigation, proper communication and solution with customer, Sales, Billing Accuracy SPOC).
• Effective communication with SO Team and customer regarding order changes, corrections and issue solving.
• Support P&G drive to be #1 Supplier by responding to customer specific needs and requirements (reports, estimated availability dates, etc.) in timely manner.

• A meaningful job in a dynamic and multinational organization as of Day 1;
• Competitive salary;
• Regular salary increases - all in line with your results and performance;
• Benefits package: medical, travel & life insurance, lunch subsidy, additional vacation days;
• Flexible work arrangements;
• And many-many more.

• Proficient English and Ukrainian (written and spoken).
• Intermediate level skills in Microsoft Office Suite.
• Analytical skills: to be able to handle and draw conclusions from complex data.
• Good communication skills.
• Relevant experience would be an advantage.

• Ability to recognize the most important issues, and address them immediately, prioritize according to business need.
• Overcoming obstacles by taking/proposing proper actions, involving other to overcome barriers.
• Ability to work independently, without supervision.

• We are an equal opportunity employer. We don’t discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view. And we want to include yours;
• No immigration sponsorship is available for this position.

P&G is a leading global consumer goods company whose winning brands are built around the model of innovation. Whatever your passion is, we aim to ignite your potential to become your very best self. We hold true to our purpose, values and principles as we seek to make a difference in the world around us. You will engage in meaningful work that will touch the lives of others and have a real impact. Everything at P&G starts with understanding - understanding our consumers and our employees as we innovate to improve lives now and for generations to come.

If you are interested, please join us by submitting your application below – please submit your CV in English
Kyiv Ukraine
Customer Operations Specialist Kyiv Procter and Gamble Kyiv
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