Amazon is looking for an experienced and driven Key Account Manager to be part of the EU Expansion team.
Key Account Managers will be responsible for initiating and developing strong relationships with medium and large selling partners. They will balance their time between managing new selling partners and assisting existing ones in driving program adoption to best suit their specific needs. The objective of the Key Account Manager is to prospect, qualify and close high potential selling partners that deliver competitive selection, pricing, and availability. In addition to recruiting key selling partners, the successful candidate will help them launch on Amazon's online store by ensuring that they master catalogue, pricing and other tools.
Key Account Managers will also be responsible for driving projects and setting processes within their team. They will work with various stakeholders and teams across the Amazon organization both locally and... internationally.
Operating in a fast-moving and sometimes ambiguous environment the successful candidate will be required to work autonomously, taking responsibility for achieving business objectives. This role provides a real opportunity to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.
Roles and Responsibilities
Contribute to prospecting and lead generation activities
Assist selling partners with onboarding
Meet or exceed targets for key account management
Educate and network with key prospect and customer contacts
Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams
Drive customer satisfaction
Work closely with marketing, merchandising, business development, customer service and other key internal Amazon stakeholders
Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends
Identify unique selection or seller opportunities that drive growth
Identify and manages projects to improve customer and selling partner experience, working closely with internal and external teams
Coach and mentor New Account Managers
Fluency in English and Turkish
Bachelor's Degree in Economics, Engineering or related degree required
5 to 8 years sales experience, managing large accounts
Strong track record of success in managing and growing large accounts, product marketing or management consulting roles.
Excellent written and verbal communication skills; able to explain complex concepts simply
Advanced computer skills (Excel, Word, Outlook, PowerPoint).
Ability to drive successful projects with a wide range of people at all decision-making levels.
Experience solving analytical problems, either in professional experience (data analysis) or education
Ability to thrive in an ambiguous environment
Ability to coach and mentor individuals
Proficiency in other EU languages (German, French, Spanish, Italian)
Experience with e-commerce or retail would be an advantage.
Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
Strong business judgment, proven ability to influence others
Experience using Salesforce.com or other CRM tools
The successful candidate will be an analytically driven team player who is motivated by an entrepreneurial, fast-paced and highly collaborative environment.
All offers are contingent on the successful completion of a background check.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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