A career with Kerry Taste & Nutrition offers you an opportunity to shape how people across the globe view food and beverage while providing you opportunities to explore and grow as your interests do. With our commitment to a sustainable future, a career with Kerry is something you can feel good about.
About the role
As a Rewards Administrator in the Tier 1 Employee and Manager Support Section of the Global Business Centre, you will play a key role in ensuring administration underpinning all Rewards processes is completed accurately and on time and manage all tier 1 queries through to resolution or escalation.
Responsible for answering rewards related Tier 1 tickets via ServiceNow. Triaging as needed.
Administer and communicate the companys benefits program plan options, features and enrollment requirements.
Monitor and audit employee information ensuring all data in HR systems is accurate.
Act as an employee resource for reward related... questions. Escalate issues as needed, provide assistance to managers, human resources colleagues and employees until resolution is attained.
Reconcile and process reward vendor billing and PO submissions ensuring invoices align with internal reports. Investigate billing differences and escalate as applicable.
Administer Paid Time Off Programs and other employee benefits and perks.
Assist with special compensation programs or incentive systems for all employees or for specific groups to support the organization's objectives.
Support all annual processes, including goals, performance, calibration set up, pay planning, open enrollments,
Participate on project teams to implement new benefits/programs, support acquisitions
Qualifications and skills Working knowledge of ServiceNow and all of the basic functionality it provides. Able to manage all incoming queries and requests on matters of Rewards Efficient reporting and analytical skills to work proactively to run reports to provide HR insights to the business. Strong customer mindset High attention to detail Knowledge of relevant local regulations. 1-2 year experience, Bachelors degree is preferred but not essential. Previous experience with Success Factors and ServiceNow preferred 1+ years experience in a Service Center with previous Rewards experience preferred Advanced English Solomon Islands undefined undefined
Rewards Admin Solomon Islands Kerry Group PLC Solomon Islands