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Client Relationship Manager Riyadh Saudi Arabia Cognizant Technology Solutions Riyadh Saudi Arabia

Client Relationship Manager Riyadh Saudi Arabia

Riyadh Saudi Arabia
2020-11-17 06:25:47
Client Relationship Manager Riyadh Saudi Arabia
Middle East (ME) BU – part of Cognizant’s Global Growth Markets – is one of the focus and high growth regions. The BU is looking for a dynamic Customer Relationship Manager to manage, retain and develop the accounts / portfolio while continuing to focus on growth. This position will be based in Riyadh, Saudi Arabia.

Responsibilities
• Customer Relationship Manager will be accountable for managing, retaining and developing accounts / portfolio and driving growth.
• Must have experience of managing banking customers and must have a through understanding of BFS domain.
• Manage relationships with CxOs and other stakeholders to help drive growth and customer satisfaction in the accounts / portfolio
• Strategize and create a blue print for increased mindshare and wallet share in respective market segment/portfolios
• Will be responsible for strategic planning for the portfolio driving customer satisfaction.
• Actively participate in business planning / budgeting exercises & provide a view... to senior management
• Will be responsible for high-level relationship management with clients and serve as the primary management contact and client liaison.
• Drive account mining / penetration strategies and actively manage pipeline for growth and development of the account / portfolio.
• Responsible for people management, including hiring decisions for the team, resource utilization and maintaining overall motivation and morale of the group.
• Represent Cognizant in Industry forums / conferences/speaker/panel sessions etc.
• P&L management for respective portfolio

Details of the role:
• Location of Role: Riyadh
• Industry Coverage: BFS
• Geographic Coverage: Riyadh, KSA

Requirements
• Bilingual (Arabic/English) is preferable.
• Seasoned business development professional with excellent track record in managing, retaining and developing businesses.
• Thorough domain knowledge and experience in BFS Sector with awareness / expertise in latest digital innovations in the industry / domain.
• Strong connects with CEOs, CxOs and other stakeholders in Insurance Sector
• Possess an interest and passion towards engaging senior level executives in transformation solutions through consultative approach.
• Strategic thinking and the confidence and ability to plan ahead and stay the course
• Proven track record of improving business performance and winning deals
• Strong negotiation, communication and facilitation skills
• Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
• Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal.

#LI-CTSAPAC
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Client Relationship Manager Riyadh Saudi Arabia Cognizant Technology Solutions Riyadh Saudi Arabia
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