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Eyewear Consultant/Sales Associate St Petersburg National Vision St Petersburg

Eyewear Consultant/Sales Associate St Petersburg

St Petersburg
2020-11-18 09:33:32
Eyewear Consultant/Sales Associate St Petersburg
Job Description

What would you do? – The Specifics
• Greet customers in a friendly manner and ensure high quality customer service.
• Meet NVI's sales objectives.
• Maintain awareness of same day service using "Ready When Promised" production board.
• Ensure customers receive quality products in a timely manner.
• Assist with answering phones efficiently in accordance with NVI telephone protocol.
• Ensure all customer service complaints are handled effectively and efficiently.
• Review reasons for redos and implement practices to correct. Ensure quality standards are met.
• Check on status and notify customers when orders are in or of any delays.
• Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.
• Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law.
• Perform insertion and removal training of contact lens as directed by management and permitted by state law.
• Ensure store...
St Petersburg Russia
Eyewear Consultant/Sales Associate St Petersburg National Vision St Petersburg
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