Service Technical Assistant Moscow
Are you naturally interested in optimizing workflows and working smarter with supportive tools? Would you like to become part of a global, innovative and growing logistics company?
As a Service Technical Assistant you will become part of the Customer Service & Support (CSS) department, which have the key focus to maintain and develop our Service Business in line with our global Company strategies.
Your main areas of responsibilities will be:
CSS calculations with specific knowledge connected with sales processes and tools and good understanding of the SSI Schaefer product portfolio and its applications
Customers Spare parts requests (commercial, warranty)
Service offers, Contracts, Agreements (Service Agreements, Change Requests, Inspection/Maintenance, Residence maintenance)
And perform other various tasks in connection with CSS Business
Your workplace will be at our office in Moscow, and travel to be expected: up to 30% of working time
About your qualifications:
You... have strong engineering background with at least 5 years of experience in technical applications, technically skilled
You have general knowledge of solutions within warehouse and logistics systems as a plus
You have knowledge with process workflows and systems
You are advanced user of MS Office package
You are skilled with a computer and quick to learn and develop
You have good communicative skills and are fluent in English speaking and writing
We expect you to be service minded, structured and focused on quality and detail in your work
Moscow Russia (+1 other)
Service Technical Assistant Moscow Cornerstone Russia Moscow