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Operations Manager Bucharest Deutsche Bank Bucharest

Operations Manager Bucharest

2020-11-17 19:16:34
Operations Manager Bucharest
Job Description:

The Third Party Management Process ("TPM Process") is a cross-functional risk type process for identifying, assessing, mitigating, and tracking risk associated with DB's portfolio of Vendors.

The TPM Operations and Business Enablement Team, as part of the Third Party Management Global team within Procurement, is a centralised team with global operational reach, providing first level support to the Bank's TPM process and associated stakeholders.

As the primary interface, TPM Operations and Business Enablement team ensures alignment to the business and commercial strategies of the divisions as well as enabling a timely and efficient risk management thereof TPM team ensures that the Service Risk Assessment and Vendor Risk Assessment workflow is in line with the Bank's Policies and that relevant outsourcing Risks are appropriately identified and addressed as per Bank's policies ensuring process steps drive outcomes compliant with regulatory frameworks and Policies... maintaining an appropriate governance model up to the Management Board which promotes sensible use of outsourcing driving end to end engagement with Control Functions for risk mitigation.

• Able to lead operational tasks in the area of Vendor risk. Manage Run the Bank work stream.
• Pro-actively manage and become embedded in the relationship with key stakeholders such as Division representatives and the Category Managers
• Understand the targets for Division COO and help execute against these
• Consult with Divisions to guide and structure the delivery of their service needs
• Support the operational implementation of Change the Bank initiatives.
• Support the creation and operational delivery of Management Action plans , Target operating Models and implement operational Service Delivery models
• Collaborates with colleagues and influence activities to achieve positive outcomes in the interests of the wider DB business.
• Work closely with Global controls functions and Subject Matter Experts on the topic of vendor risk
• Coordinate the remediation of Open Issues from the reviews, advising stakeholders on resolution actions.
• Provide centralised interface for TPM stakeholders with regard to TPM related processes
• Contribute to the design of, and changes to, the services delivery model to accommodate and meet the changing business requirements and assessment volumes.
• Compliance with the rules and established procedures for the implementation of tasks in the team.
• Ensure that established operational SLAs are met throughout the TPM lifecycle
• Participate in other projects carried out by the employer such as process consolidations, migrations, ERP enhancements, etc.
• Ensure assigned workload/ activities/ project tasks are perform timely, efficiently and effectively.
• As needed, support the training programme for Business Divisions and internal customers.
• Maintain strong working relationships with all levels of the organisation globally, managing the requirements and expectations of key stakeholders.
• Consistently display the Bank's core values in daily interaction. Demonstrate appropriate business etiquette, accountability, professionalism and due care in all daily interactions (internal and external).
• Able to lead projects in the area of process improvement, risk, audits, system updates
• Workload management abilities, plan, organize, coordinate and monitor the work of peers and provide substantive support to team members. As needed, train peer/ new colleagues.

Qualifications and skills:
• Very good communication skills. Fluent English in writing and speaking / German language is an asset.
• Bachelor degree or higher.
• Work experience: Minimum 5 years in a cross-cultural, global, financial organization, preferably in an operational/analytical /audit environment with a risk management focus.
• 5 years proven record in leading medium / high complexity projects and teams
• Proven Project management skills
• Strong Analytical skills, attention to details and data interpretation skills
• Highest level of flexibility, excellent team player
• Able to work in global virtual teams in a matrix organisation. Ability to work in fast paced environment and adapt to change
• Proven ability with building positive working relationships and managing stakeholders.
• Open minded, ability to think "outside of the box", willing to share information, transfer knowledge and expertise to team members both locally and across the region
• Minimum subject-matter/technical expertise
• Strong knowledge of MS Office (including Excel, PowerPoint, Word)
• Proactive approach and ability to take ownership of assignments.
• Ability to challenge and be goal orientated
• Strong organizational skills and structured approach to work

Primary Working Relations:
• TPM team members and management
• Senior Business stakeholders
• Vendor Management teams and Risk Managers in business divisions
• Control functions across the 2 LoD
• Global Subject Matter Experts

We offer:
• Stable and interesting job within a team of young professionals in dynamic and developing company
• Work in an international and multicultural environment.
• Career development opportunities

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Click here to find out more about our diversity and inclusion policy and initiatives
Bucharest Romania
Operations Manager Bucharest Deutsche Bank Bucharest
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