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Service Engineer Doha

2021-06-30 23:21:33
Service Engineer Doha
Br You will be working as a Service Engineer and will be the part of Process Automation Business Area for Energy Industries Division based in Doha Qatar In this role you will be reporting to the Local Division Service Delivery Manager and will be responsible for executing medium to high complex service jobs and projects with ABB standard processes quality standards and safety guidelines Delivering excellent customer service to satisfy customers and proactively communicate with both customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for penetration and expansion br Your responsibilities br Performing medium to complex service tasks for 800XA based Power Management System like installation commissioning maintenance upgrades and retrofits repair independently identifying technical problems and makes analysis through remote or on-site activity in different service categories for onshore and offshore sites installation and commissioning... maintenance extensions replacements upgrades and retrofit end of life service etc br Ensuring customer satisfaction by executing service work according to customer order and expectation Creating and maintaining a good relationship with customers and understands their needs Identifying new sales opportunities and taking initiative to convincing the client for completing the service portfolio br Coordinating preparing and ensuring that all materials parts and equipment are available at the appropriate quality for service activities Preparing standard lists for ease of work br Preparing all documents and reports to be signed by the customer representative Reporting work done in a timely manner and follows up when needed br Identifying potential equipment failures and taking proactive corrective actions Troubleshooting complex equipment failure and making recommendations to avoid repeating the problem in the future br Identifying suggestions for product quality and customer service improvement and discusses them with management for changes br Your background br A bachelor s degree in Electrical Equivalent Engineering br Minimum 3-5 years of experience is required out of that at least 2 years of experience is required as a field service engineer of 800xA based control systems preferably in Oil and Gas or Power and Water industry br Required hands on experience in 800xA based control system with power management library based application development br Candidate should have experience in cyber security for 800x A based system br Candidate must have experience in industrial communication protocols like IEC 61850 IEC 103 IEC 104 LON Work OPC etc br Strong analytical problem solving and decision-making skills with the ability to independently draw conclusions br Excellent written and verbal communication skills with the ability to influence both internally and externally br Benefits br Retirement plan br Medical insurance br More about us br We look forward to receiving your application preferably in English If you want to discover more about ABB take another look at our website www abb com br
Doha Qatar
Service Engineer Doha ABB Doha
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