SAP C4C Consultant - Peru Lima Introduction As a Package Consultant at IBM, get ready to tackle numerous mission-critical company directives. Our team takes on the challenge of designing, developing and re-engineering highly complex application components and integrating software packages using various tools. You will use a mix of consultative skills, business knowledge, and technical expertise to effectively integrate packaged technology into our clients' business environment and achieve business results.
Your Role and Responsibilities Receive and analyze the request / incident. Coordinate meetings with those involved in search of more details of the requirements. Notifies the Functional Leader of the need for a technical resource if the requirement involves development. Prepare and validate the functional design of the solution. Send the functional design of the solution to the Technical Analysts. Prepare the estimate of the solution of the requirement and complete the technical estimate in case you need... technical support and inform the functional leader. Configure the solution of the requirement / incident and / or prepare / update the functional specification and change the version of the documents. Perform unit and comprehensive tests. Document the solution of the requirement / incident. Update the configuration manual and change the version to the document. Attach the documentation to request the pass to the quality environment (QAS). Review the observations made by the client and respond to those observations. Notify End of requirement. Send daily the hour report to the Focal Points and weekly record their hours in the Claim tool. Review and comply with the times of the estimates and deadlines established for the attention of the requirement / incidents. Carry out continuous monitoring of the functional and technical hours consumed in the ticket. The functional consultant is responsible for the number of hours incurred on the ticket. Provides test and go-to-production support. Performing Unit Testing
Required Technical and Professional Expertise Complete technical or university studies. At least three SAP support and maintenance projects, having customized as responsible for the SAP SD module Strong knowledge of C4C Desirable knowledge of ABAP
Preferred Technical and Professional Expertise As above Lima Peru