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Service Engineer (dcs) Muscat

2021-05-30 17:40:18
Service Engineer (dcs) Muscat
Primary Purpose: To provide customers with field support on SE systems, equipment and instrumentation
Reports To: Service Manager
Responsibilities:
1. To maintain and repair systems, equipment and instrumentation 2. To provide customer with installation and startup assistance 3. To provide operational training on Foxboro systems and instruments 4. To perform administrative duties related to service calls
Specific Duties:
1. Troubleshoot problems on systems, equipment and instrumentation 2. Isolate problems and determine if Foxboro systems or equipments at fault 3. Correct problems, and repairs as necessary if problems related to Foxboro equipment 4. Offer assistance if problem not related to Foxboro equipment 5. Carry out Preventive Maintenance Work on Foxboro systems 6. Advises customer on site preparation and layout prior to installation 7. Supervises system installation 8. Perform system startup operations 9. Assists customers in commissioning of the system and plant 10. Modifies... software configuration and update relevant documentation 11. Perform tuning operations on process loops 12. Assist technical sales executives in product and equipment setups, demonstrations and presentations 13. Instructs and assists junior personnel in resolving problems and correcting faults 14. Provides 24 hour services when customer on call 15. Repairs, configures, calibrates, stages and troubleshoots on systems in house as required 16. Report activities, time, materials, and expenses in accordance with company policies and procedures 17. Perform any other related duties as required 18. Perform project support activities
Knowledge:
Learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Knowledge on systems such as Foxboro I/A systems, Mesh systems and on Windows OS.
Job Complexity:
Works on problems of limited scope. Follow standard practices and procedures in analyzing situations or data from which answers can be readily available. Builds stable working relationships both internally and external customers. Must have good communication and interface skills This position involve extensive travelling to interior customer sites in Oman, and work on interior site (Flexible hours) as per job/customer requirement.
Supervision:
Normally receives detailed instructions on all work performed. Work is regularly reviewed by Service Manager/Senior peers.
#EA-L1
Qualifications
• Minimum 3 to 5 years experience with exposure to service, site activities and troubleshooting of DCS system.
• Degree in Instrumentation/Control Engineering or related discipline
Primary Location
: OM-Muscat-Muscat-Muscat Schedule
: Full-time Unposting Date
: Ongoing
Muscat Oman
Service Engineer (dcs) Muscat Schneider Electric Muscat
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