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Guest Services Assistant - Scenic Hotel Marlborough Blenheim Scenic Hotel Group Blenheim

Guest Services Assistant - Scenic Hotel Marlborough Blenheim

2020-11-17 22:22:30
Guest Services Assistant - Scenic Hotel Marlborough Blenheim
• Develop your customer service skills
• Be part of our great team
• Fixed Term till end of February - minimum 20 hours per week

We are currently on the hunt for a dynamic, hands-on Guest Services Assistant to join our Hotel team. The successful candidate must demonstrate excellent communication skills and have an exceptional eye for detail. As this is a front line position in our customer service chain a high standard of personal grooming is key. To be successful you must be able to work autonomously as well as being part of a wider team.

Some of the key duties of the role include;
• Assisting with guest check-in and check-out
• Dealing with guest inquiries
• Hotel reservations
• Daily cashiering and other general Front Desk duties
• Managing the busy flow of reservations via telephone and email
• Excellent time management
• Flexibility to work across multiple departments, as and when required
• Ability to build strong relationships
• Exposure to relevant systems and software (e.g... POS, RMS, Microsoft Suites, Food Control Plans)
A minimum of 12 months previous experience in a similar environment is a pre-requisite of the successful candidate, a formal Hospitality qualification is also desired.

What we offer:
• Health insurance benefits
• Employee discounts at Scenic Hotel Groups’ hotels and restaurants
• Stability and future career opportunities
• Potential ability to transfer to other existing hotels within the group
• A culture built on strong family values

About the company:

At Scenic Hotel Group we pride ourselves on offering true Kiwi hospitality at our 18 hotels throughout New Zealand and the South Pacific. From Paihia to Dunedin to Niue, our three brands, Heartland Hotels and Scenic Hotels, Suites & Resorts, plus our Legacy Collection, offer distinct levels of quality, comfort and value. Due to the range of our brands, and hotels around the country, there are often opportunities to develop and widen skill-sets across our different hotels
Blenheim New Zealand
Guest Services Assistant - Scenic Hotel Marlborough Blenheim Scenic Hotel Group Blenheim
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