Looking for new opportunities in your career? Wherever youre heading, lets go there together.
Our ambition is to be an exceptional place to work. We will put our very best effort into your personal and professional development because when you grow, we grow. Whatever your goal is, lets make each others dreams come true. Come grow with us!
Circle K Business Centre in Riga, Latvia is looking for a new team player:
European Customer Contact Center (CCC) currently is serving around 1 million interactions per year and servicing 8 countries in 8 languages. For CCC operational excellence is a key focus. Therefore, your main responsibilities as a Data Analyst will be to maintain and develop reports and data models to meet the reporting and analytical needs of CCC for various stakeholders.
We are looking for someone who has: Degree in Computer Science, Mathematics, Economics or any other quantitative field Previous experience in a similar role in... the customer service department will be considered as an advantage Good data analysis skills and proficiency in using Microsoft Office tools Experience extracting data using SQL Very good knowledge of PowerBI Fluent English, both oral and written High sense of responsibility towards job related tasks and accuracy in delivering them Good presentation and communication skills ability to explain complex concepts in an easy to understand way.
Your main responsibilities will be to: Develop and maintain reports and data models used by the organization Prepare ad-hoc data analysis to support decision making process Develop KPIs and tools with which to track them efficiently Create forecasts Engage in projects related to customer contact center Work with end to end automation and digitalization.
What you can expect at Circle K: Monthly salary starting from: 1800 - 2500 Eur gross Covered tariff plan for your mobile phone Health insurance Employee discounts in our stores Global and fast-paced work environment Positive atmosphere and great colleagues around you Continuous personal and professional development driven by challenging goals.
We encourage you to apply by 31st of May, 2021.
We know great companies are built from within, by great people like you. Come grow with us!
Circle K Business Centre SIA PVN Nr: LV40103511774 Duntes iela 6, R?ga, Latvija LV-1013 Riga Latvia