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Business Performance Manager Gros Islet

Gros Islet
2021-05-29 23:41:10
Business Performance Manager Gros Islet
About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day. Through its world-class LTE and fibre networks, together with its suite of 8 apps spanning sports (SportsMax), music (D’Music), news (Loop), local radio and podcasts (GoLoud), TV streaming (PlayGo), enhanced messaging and marketplaces (BiP), cloud storage (Billo) and self-care (MyDigicel app), Digicel is the only operator in its markets that can deliver that. Serving consumer and business customers in 32 markets in the Caribbean, Central America and Pacific, its investments of over US$7 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica, Papua New Guinea and Trinidad & Tobago have contributed to positive outcomes for over 3 million people to date. With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its... 7,000 employees worldwide work together to make that a powerful reality day in, day out.

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Job Title: Business Performance Manager

Main Duties And Responsibilities
• Ensure the delivery of both automated and manual reports in a timely manner.
• Communicate clearly and concisely with all facets of the business.
• Engage with Group and Market SLT teams to ensure full utilization of existing reports and the development of further reports to aid the decision making process.
• Work with data owners & processers to ensure the availability of critical datasets.
• Ensure data quality & integrity standards are continually met.
• Collaborate with individual Market BI/Analytics teams to ensure best in class standards are being met.
• Work alongside the other Commercial Operations Units to ensure inputs into the budgetary process are correct and up-to-date.
• Develop and implement projects that identify revenue growth and cost reduction opportunities.

Academic Qualifications And Experience Required For Job
• 5+ years in an analytics type role.
• Needs to be comfortable with constant change: activities and work priorities may change from one day to the next.
• Experience in presenting complex analytic solutions to a non-technical audience.
• Comfortable working with large and complex datasets.
• Working knowledge of data visualization tools such as PowerBI & Tableau.
• Bachelor’s Degree in either business/analytics discipline with proven commercial work experience

Functional Skills
• Strong planning and organizational skills to manage conflicting priorities
• Ability to navigate through ambiguity and manage and coordinate multiple assignments simultaneously in a fast-paced environment.
• Experience in turning data into actionable intelligence.
• Strong analytical skills and commercial acumen.
• Strong attention to detail


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may, and probably will be asked to perform other duties as required. Each employee, regardless of classification, is required to maintain a safe, orderly and clean workplace, using safety precautions and observing safety rules at all times
Gros Islet St Lucia
Business Performance Manager Gros Islet Digicel Group Gros Islet
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