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Senior Supervisor, Business Analysis & Quality Assurance Phnom Penh

2021-09-06 09:22:49
Senior Supervisor, Business Analysis & Quality Assurance Phnom Penh
Job Descriptions:

Technical Business Analysis

• Perform Business Analysis in core and non-core system support, issue investigation, resolution or escalation to technical team.

• Involved in delivery of key strategic transformation project and critical tactical solution.

• Provide technical solutions consultancy and advise in solution design and process flow.

• Develop relationships with the local business stakeholders and form a trusted first point of contact relationship.

• Perform Business Analyst functions to support regional integration projects. This role will involve delivery of business & functional requirement documentation, SIT / UAT Testing, Release Management of required software components.

• Define creative design solutions with a focus on process improvement through technology enhancements, efficient process design and automation capabilities.

• Present complex business and technical requirements and/or information that is appropriately tailored to the target... audience.

• Perform Gap analysis and recommend technical solutions.

• Document Functional Requirements create functional specifications and prepare wireframes/flowcharts as needed.

• Identify, document and manage development issues and risks through resolution.

• Oversee the development of the software as per the specifications and review that proper testing of the solution has taken place.

Vendor Technical Management

• Understand technical design and implementation of vendor's solution.

• Managed and maintain vendor technical documentations provided to PCLA

• Responsible as first line support for issue and technical issue escalation to vendor for support.

• Bridge between business user and vendor's Business Analyst/Project Manager to translate business needs/challenge into functional logic.

• Work with cross-functional stakeholders in various vendors engagement processes like Request for Proposal, Proposal technical evaluation, vendor recommendation base on technical standpoint, etc.

• Ensure that vendor deliver the right product fitting to requirements and scope.

Job Requirements:

• Bachelor’s Degree in information system management, Computer Science

• and Business preferred.

• 3+ years with proven project management experience in Information Systems implementation or IT consultancy/Business Analysts.

• Experience working fast pace parallel agile project delivery.

• Experience in insurance policy administration system support, usage, configuration and consultancy preferred.

• Experience in system reporting and advanced SQL Query preferred.

• Experience in application development, design, and delivery.

• Experience in life insurance business and IT solution delivery to the business.

• Experience in software development cycle business and functional documentation.

• Experience in conceptual and functional business process modeling.
• • Experience in UI/UX design
Phnom Penh Cambodia
Senior Supervisor, Business Analysis & Quality Assurance Phnom Penh Prudential (Cambodia) Life Assurance Phnom Penh
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