Perform Business Analysis in core and non-core system support, issue investigation, resolution or escalation to technical team.
Involved in delivery of key strategic transformation project and critical tactical solution.
Provide technical solutions consultancy and advise in solution design and process flow.
Develop relationships with the local business stakeholders and form a trusted first point of contact relationship.
Perform Business Analyst functions to support regional integration projects. This role will involve delivery of business & functional requirement documentation, SIT / UAT Testing, Release Management of required software components.
Define creative design solutions with a focus on process improvement through technology enhancements, efficient process design and automation capabilities.
Present complex business and technical requirements and/or information that is appropriately tailored to the target... audience.
Perform Gap analysis and recommend technical solutions.
Document Functional Requirements create functional specifications and prepare wireframes/flowcharts as needed.
Identify, document and manage development issues and risks through resolution.
Oversee the development of the software as per the specifications and review that proper testing of the solution has taken place.
Vendor Technical Management
Understand technical design and implementation of vendor's solution.
Managed and maintain vendor technical documentations provided to PCLA
Responsible as first line support for issue and technical issue escalation to vendor for support.
Bridge between business user and vendor's Business Analyst/Project Manager to translate business needs/challenge into functional logic.
Work with cross-functional stakeholders in various vendors engagement processes like Request for Proposal, Proposal technical evaluation, vendor recommendation base on technical standpoint, etc.
Ensure that vendor deliver the right product fitting to requirements and scope.
Bachelors Degree in information system management, Computer Science
and Business preferred.
3+ years with proven project management experience in Information Systems implementation or IT consultancy/Business Analysts.
Experience working fast pace parallel agile project delivery.
Experience in insurance policy administration system support, usage, configuration and consultancy preferred.
Experience in system reporting and advanced SQL Query preferred.
Experience in application development, design, and delivery.
Experience in life insurance business and IT solution delivery to the business.
Experience in software development cycle business and functional documentation.
Experience in conceptual and functional business process modeling. Experience in UI/UX design Phnom Penh Cambodia
Senior Supervisor, Business Analysis & Quality Assurance Phnom Penh Prudential (Cambodia) Life Assurance Phnom Penh