Operations Manager Group of Restaurants (Re-advertised) Nairobi Periperi Recruitment Services distinguishes itself in offering Unmatched talent sourcing services .
Our client a Franchise superior restaurants seeks to urgently hire Operarions Manager reporting Direct to Managing Director.
KEY RESPONSIBILITIES Operational Delivery Embed the company and brand vision across operational area. Drive first class hospitality service standards across the area ensuring full delivery of area business plan supporting overall business strategy. Undertake and report on area trends and ensure that all key event launch initiatives are fully embedded within area. To monitor and manage performance objectives that both stretch and challenge direct reports, maximising commercial potential.
Commercial Maximise the commercial potential of the area through the delivery of best practices. Successfully manage area P&L and turnover ensuring full delivery of the bottom line. Communicate to Store Management and Store Teams on business performance (KPIs... new initiatives and commercial development opportunities Deliver consistent exceptional audit results building an audit ready culture.
Leadership Provide inspirational leadership to all teams, drive recognition programs, celebrate success and personal development. Develop and maintain effective working relationships across stakeholder group aligned to companys values and principles.
Communication Skills Has a good business acumen with a pragmatic common sense approach. Develops, maintains and strengthens collaborative relationships inside and outside the workplace. Listens actively and expresses self clearly in conversations and interactions with others. Expresses self clearly in business writing to effectively reach the audience.
Decision Making and Problem Solving Skills Prioritises projects to meet deadlines. Carefully manages several projects at once, focusing on timelines and the end result. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ensures that work is complete and carefully reviews the accuracy of information in their work.
People Management Skills Provide inspirational leadership to all teams, drive recognition programs, celebrate success and personal development. Develop and maintain effective working relationships across stakeholder group aligned to companys values and principles. Maximise internal and external relationships, influencing and gaining commitment to the company agenda.
MINIMUM REQUIREMENTS Education and Experience Must be fluent in both written and spoken English. Previous branded QSR or Casual Dining experience in Kenya is a must, minimum of 5 years. Degree in Business Management or Hospitality Management would be an advantage. A minimum of 15 years Hospitality experience, with 5 years Multi-site operational experience. P&L management and accountability a must Nairobi Kenya (+1 other)
Operations Manager Group of Restaurants (Re-advertised) Nairobi Periperi Recruitment Services Nairobi