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Quality Control Associate Nairobi Lynk Kenya Nairobi

Quality Control Associate Nairobi

Nairobi
2020-11-18 08:27:33
Quality Control Associate Nairobi
Key Duties And Responsibilities

Field quality control
• Conducting site visits to assess the quality of physical products
• Conducting spot checks on service delivery
• Utilizing the provided QC checklist to scrutinize furniture production
• Project managing high value or high risk jobs
• Interviewing and speaking with customers to assess quality
Generating Reports
• Expected to consistently fill out the Q.C foams on a daily basis.
• They are also expected to keep track and report during daily furniture check-ins of major trend on quality control, that includes pro struggles like wobbliness, poor quality finishes and workmanship and proposed solutions
Pro Recruitment and Engagement
• Responsible for identifying good talent and proposing new recruitment to the Furniture Manager/Production Manager
• Building positive and respectful relationships with Pros
• Providing coaching to Pros in the field on best practices to meet the QC guidelines
• Support vetting of furniture makers and... other Pros
• Identify new sources for recruiting Pros and vetting methods
• Conducting debrief meetings with those being removed from the system

Troubleshooting And Improving Carpenter Skills
• You are Lynk eyes on the field, you own the quality of all Lynk furniture made by distributed pros and are expected to set up distributed carpenter to success, this includes constant feedback to carpenters on improvement areas and recommending deactivation of carpenters not able/willing to improve the quality of their work.
• You identify and propose to the segment lead-furniture and decor, new ways or improvements to the current quality control methods and process, that will give Lynk better quality items
Core Competencies;
• Accreditation from a TVET school in carpentry and joinery
• They have experience in quality control in a structured furniture shop or have experience managing fundis.
• They have exceptionally high standards, and know how to work with fundis to get them to work with quality and speed. They are are strict,
• Willing to be tough, and don’t accept ‘ok’ as good enough, but can also use a softer support, coaching, and training approach where required.
• They are an independent operator who can take instruction and use their experience and knowledge to work efficiently and provide the best solutions to potential problems.
• They have great organizational skills and are able to effectively manage a variety of tasks
Nairobi Kenya
Quality Control Associate Nairobi Lynk Kenya Nairobi
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