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Senior Infra Ops Engineering Analyst Chennai UnitedHealth Group Chennai

Senior Infra Ops Engineering Analyst Chennai

UnitedHealth Group
Chennai TAMIL NADU
2020-11-17 17:26:19
Senior Infra Ops Engineering Analyst Chennai
Job Description:

The Senior DevOps Engineer role is responsible for Tier II application support, as a member of the Application & Database Operations team, in Enterprise Technologies.

Location: Chennai

Duties:

Resolve escalated, incident tickets in support of server based applications, databases and systems
• Participate in major incident recovery, solution work around and restore service
• Escalate unresolved issues to development teams, infrastructure engineers and third party vendors
• Drive the RCA and problem management activities for application outages / degraded service
• Review service trends, identify themes, communicate risk and propose technical solutions
• Monitor performance trends, system stability and trigger preventive actions
• Maintain advanced knowledge of custom and third party applications including best practices for their administration and security
• Develop standard operating procedures, train users and promote knowledge sharing with teams
• Setup... configure and maintain server side applications and deploy releases
• Manage applications, through the landscape of environments, for applications with systems, databases, web and middleware components
• Recommend technical solutions that ensures the support effort meets integration and performance expectations
• Perform backups / restores, tune performance and enable fail over clustering for quality service
• Participate and drive cross-functional support efforts for technology refresh projects and patching
• Automate repetitive administration tasks and handover run books to the NOC
• Track operational metrics

Provide on call support

Required Qualifications:
• Bachelor's Degree in Computer Science, or a related technical field
• 3- 6 years of hands on systems administration with exposure to enterprise level software
• Strong systems administration background is a must, troubleshooting requires the ability to dig into event and transaction logs to provide further input to development teams
• Experience with setup and configuration of monitoring software such as Nagios, New Relic, and others
• Excellent oral and written communication skills
• Ability to organize and plan work activities for a dynamic, fast-paced environment (Agile)
• Application operations support experience with a strong desire to solve problems and drive root-cause analysis discussions cross organization.

Technologies:
• Microsoft Windows Server, NET, IIS and working knowledge of Microsoft SQL Server
• Linux, Java, GlassFish, Apache, WebSphere Portal and working knowledge of Oracle, PostgreSQL, MySQL

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
Chennai Tamil Nadu India
Senior Infra Ops Engineering Analyst Chennai UnitedHealth Group Chennai
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