At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at http://www.amdocs.com
In one sentence
We are looking for a designer who leads with empathy. Someone who brings your partners in development and product together towards a common vision. Someone who is... comfortable with ambiguous projects exploring problems that are technically challenging and require a deep understanding of humans. You'll research complex workflows, validate users problems, and create transformative solutions that are natural, accessible, and easy-to-use. To help our product team successfully deliver user-focused solutions, you will engage with users and customers to conduct user research and design validation, both tactical and strategic, to inform product and design direction with the users voice.
What will your job look like?
Translate the information into customer journey, wireframes, and prototypes. Create end-to-end detailed wireframes deliverables and documentations.
Creating and improving UX process from ideation through usability testing, iteration, research, interviews and surveys.
Understand users pain points and needs by user research, then develop the right UX solutions.
Collaborate daily with the Design team, Product Managers and Software Engineers to define, and deliver extraordinary products.
Conduct a full UX cycle from a Product Managers brief - collecting inspiration, personas and research.
Plan product features, complex data/info reflection, dashboards, etc.
Assist in the coordination and facilitation of usability tests, analytics and other target user research with project partners to validate existing and future feature design (including prototype testing).
Be autonomous - take full ownership of your work, and take responsibility for every last detail in a timely fashion
All you need is....
Minimum 5+ years in UX for complex systems
Experience in a large organization with many stakeholders and team dynamics
Deep understanding of Product: research, competitive analysis, requirements, prioritization
Proficiency in Axure for quick and impressive mock-up prototyping
Passion for solving advanced UX challenges in a very complex system
Comfortable in highly technical environment and cutting-edge technology
Strong written communication in English via Jira, emails, micro-copy, documentation
Facilitate efficiency through concise and accurate requirement specifications
Dedicated, hardworking and multitasking
Excellent English language skills
Bachelor's degree in interaction design, cognitive psychology, human-computer interaction (HCI), or equivalent UX experience
Experience working in a SaaS (Software-as-a-Service) technology company
Prior experience with designing complex backend systems, B2B or Operational, Cloud and AI/ML systems
Prototyping know-how (Figma, Principle, Sketch or other commonly used design tools tools)
Why you will love this job: Drive market research together with third party vendors to build thought leadership around offering domains to establish Amdocs as a key player! Develop and execute a cross-organization sales enablement plan to address different needs per role and region for all Sales. Engage with customers on a broad level to deliver marketing messages and supports lead initiation and sales efforts. Attract participation in industry events (speaking, participation, sponsorships, awards, etc.), as relevant, to drive lead generation and awareness. Ability to grow and gain many opportunities for professional development We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave Ra'anana Israel