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Manager Consumer Experience Holon

2021-09-12 20:20:17
Manager Consumer Experience Holon
Manager Consumer ExperiencePurpose & Overall Relevance for the Organization:As Manager Digital Consumer Experience in adidas Israel, you will be responsible for driving execution and optimization of the Digital Consumer Experience in the designed countries. You would lead Consumer Experience, Site Merchandising and Product Launch, SEO, Guided Selling and Experience Optimization initiatives, you'll be the face for consumer centricity within the organization, giving input to the global strategy and executing it in the market to ultimately drive an increase in consumer satisfaction, revenue and profit.Key Responsibilities: Lead all aspects of EM digital consumer journey delivery and optimization across end-to-end journey in desktop, mobile and app. Translate global strategy and execute in the Market following global guidance for Consumer Experience, Site Merchandising, Product Launch, SEO, Guided Selling and Experience Optimization. Oversee the timely execution of new capabilities and... guidelines within the Market Creation and management of formal processes for developing consumer-cantered experiences and prioritizing local input into global capability development to benefit the market. Ensure day-to-day operational excellence is supported through constant analysis, improvement and execution of critical team processes & reporting both inside and outside of your organization. Translation and execution of the market Site Merchandising based on global guidance, ensuring adaption to the different product tiers and seasonal behaviours. Build collaborative relationships with other Israel & EM eCommerce functions critical to experience delivery - including Analytics, Merchandising and Digital operations. Act as a key partner working with Global counterparts, in Consumer Experience and .com & mobile experience. Knowledge, Skills and Abilities Experience operating day to day operations in an eCom platform,ideally Salesforce. Experience driving an optimization strategy in an eCommerce business An inert ability to see opportunities to improve. Whilst focused on the front-end consumer experience, you should see this across all facets of the business Ability to influence and collaborate effectively – you'll need to help shape roadmaps which you do not own within different departments within adidas to continuously improve the end-to-end consumer journey Excellent English verbal and written communication skills, with the ability to communicate effectively across organization functions and levels and to write and prepare executive-level business correspondence. Requisite Education and Experience / Minimum Qualifications University Degree in Business, Marketing, Computer Science or another related discipline, MBA an advantage Minimum 5 years of professional experience including at least 2+ in digital/e-Commerce positions. ECom platform operations ideally with salesforce is desirable. SAP Knowledge is a plus. Google analytics certificates, or other digital certifications are a plus Excellent MS Office Skills specially in Microsoft Excel. At adidas we have a winning culture. But to win, physical power is not enough. Just like athletes our employees need mental strength in their game. We foster the athlete's mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture – the 3Cs: CONFIDENCE, COLLABORATION and CREATIVITY.CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don't have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.COLLABORATION . Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other's abilities and talents. Being the best sports company in the world takes CREATIVITY . No great athlete succeeds by copying their predecessors' training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.Job Title: Manager Consumer Experience Brand: ReebokLocation: HolonTEAM: Retail (Back Office)State: MCountry/Region: ILContract Type: Full timeNumber: 358055Date: Aug 16, 2021
Holon Israel
Manager Consumer Experience Holon Dejobs Holon
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