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German/ Italian/ English Speaking Customer Success Admin Bet Shemesh

Bet Shemesh
2021-09-12 22:52:08
German/ Italian/ English Speaking Customer Success Admin Bet Shemesh
We are a growing international company which specializes in financial dispute investigations and resolutions, located between Modiin and Bet Shemesh. Key Responsibilities:
· Managing client caseload - the full client journey from start to finish
· Analyzing and understanding complex financial issues
· Representing the client’s best interests and presenting their case to banks and financial institutions.
· Follow-up and communication with the clients and the banks – both verbal and written. Job requirements:
· Fluent German, Italian and English
· Excellent communication skills – both spoken and written
· Proficient with computers, very comfortable using Google Suite
· First-rate organizational skills
· Excellent phone manner
· Empathetic personality
· Self-motivated
· Team Player, good at collaborating Mandatory Qualifications:
· Fluent level German, Italian and English, excellent communication skills – both spoken and written
· Strong writing skills
· Good computer literacy (CRM... Word, Excel, Email, Google Docs, Chat, Zoom)
· Organization, Problem Solving and Assertiveness Preference to those with:
· Experience with customer service or sales over the phone
· Work experience in financial or legal services - banks, currency exchange, paralegal etc. Hours are 10:30am to 7:30pm Monday to Thursday and half-day on Fridays. Send resume to: [email protected]
Bet Shemesh Israel
German/ Italian/ English Speaking Customer Success Admin Bet Shemesh Janglo Bet Shemesh
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