Sales Support Specialist Georgia Sales Support Specialist Job at Mitel 3.3 Georgia
At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.
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Overview: Mitel is searching for an experienced, reliable and task-oriented S ales Support Specialist to join our Partner and Sales Support team. The Sales Support Specialist will work with Sales, Channels, and Customer Success representatives within Mitel and will also... interact directly with partners and customers.
The ideal candidate is highly self-motivated, professional, and capable of managing their workload and prioritizing tasks in a fast-paced corporate environment. Success in this role is achieved through efficiency, tenacious follow-through, and creating a superior service experience for our Channel partners, sales teams and end customers. This is an excellent opportunity to join a growing company with competitive compensation.
This is a remote position and will work East Coast (EST) hours.
Responsibilities: Provide administrative and business tools support to Channel Partners, Global Sales and Customer Success teams, and customers.
Coordinate, diagnose, and troubleshoot incoming partner, customer, and internal sales requests for support
Manage partner escalation requests regarding lead registration, Mitel tools, RFP responses, and custom and non-standard deal proposal creation for partners, Mitel Sales, and customers.
Onboard and manage all Partner accounts within internal systems
Train the Channel partner and Sales team in the use and management of tool updates and new features
Maintain accountability for issue resolution end-to-end and ensure partner escalations are effectively resolved by other departments
Requirements: Bachelors Degree or equivalent experience preferred
Must be comfortable working in a highly dynamic environment and be flexible to change direction if required
Proficient in all Microsoft Office Products, and Windows
2 years+ experience in Salesforce.com or other CRM applications
Prior Sales and/or Channel Partner support a plus
Excellent verbal and written communication skills
Bilingual in German/English
An out-of-the-box thinker who works well in a dynamic, ever-changing environment
Ability to build and maintain positive, productive relationships and work effectively with all management levels and cross-functional teams.
Team player with strong interpersonal skills, capable and willing to work in a diverse and fast paced environment
Diligent/detail oriented and organized with the ability to prioritize and manage numerous, simultaneous and conflicting tasks
Proactive and results-orientated with a positive outlook and willingness to take initiative
Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance.
These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.
The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.
About the Company
Company: Mitel 3.3
Company Location: Georgia
Estimated Salary Georgia undefined undefined
Sales Support Specialist Georgia Mitel - 3.3 Georgia