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Analyst, Technology Integration (Montpellier, France)

2021-09-06 04:43:40
Analyst, Technology Integration (Montpellier, France)
Analyst, Technology Integration

The Organization

The Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) delivers research-based solutions that harness agricultural biodiversity and sustainably transform food systems to improve people's lives. Alliance solutions address the global crises of malnutrition, climate change, biodiversity loss, and environmental degradation.
With novel partnerships, the Alliance generates evidence and mainstreams innovations to transform food systems and landscapes so that they sustain the planet, drive prosperity, and nourish people in a climate crisis.
The Alliance is part of CGIAR, a global research partnership for a food-secure future.

https://alliancebioversityciat.org/ www.cgiar.org

About the position

Based in Montpellier, France, under the supervision of the Team Leader of the Integration & Capacity Development unit, within the Technology Integration department, the Analyst will be responsible for IT... support to the Montpellier office and other regional staff, as well as designing, implementing, maintaining and innovating the technological solutions supported on the Linux and Windows Server platforms, and their networks. In a nutshell, the Analyst will ensure compliance with institutional standards and policies; maintain excellent customer relations; support ticket management and network infrastructure; and manage the relationship with suppliers.

Responsibilities

More precisely, the Analyst will:

Work plan development and implementation
- Support the development, monitoring, review, and update of the IT work plan to ensure that the organization attains its objectives as cost-effectively and efficiently as possible
- Analyze, design, implement, maintain and monitor technological solutions according to the organization's requirements

Systems, policies and procedures management
- Provide inputs for the development, review, and update of all necessary IT systems, policies and procedures
- Guarantee availability of networks, and of research processing and storage services
- Provide on-site support to local servers, and remote support for those in regional offices (such as the Bioinformatics servers and the Germplasm Information System in Montpellier)
- Support the hardware for the infrastructure of servers and networks
- Design and implement services considering both hardware and software components
- Backup and restore the information through the backup system.
- Oversee IT systems (hardware/software, licensing), policies and procedures at the regional/country level to ensure that they are followed by all Alliance staff
- Develop and manage a computer maintenance schedule of all IT equipment in the office

Staff support
- Provide staff with orientation and training to help them understand and use effectively the IT systems, policies and procedures of the organization
- Provide inputs for the identification of the IT capacity strengthening needs of staff
- Liaise with local service providers and attend IT Meetings to support decision-making

Issue resolution
- Provide IT expertise and support to help resolve any hardware and software problems for servers
- Provide network troubleshooting and incident management services
- Help resolve any hardware and software problems, including 1st level support to the Enterprise Resource Planning (ERP) system, for the Montpellier office and other regional stations via remote control
- Identify and recommend any changes that might be required to improve organization performance
- Offer technical advice in negotiating contracts with external providers
- Perform other related duties as required and assigned

Requirements
Requirements
• University degree in Computer Science, Information Technology or related fields
• At least three years of relevant work experience, preferably in an international organization
• Proficiency in relevant software packages (Microsoft Word, Excel, PowerPoint)
• Experience with: virtualization supported on VMware; cloud management (AWS, Azure); development of scripting supported on RUBY, Python, shell); advanced web server management (Apache, NGINX, Tomcat, Django, DRUPAL, PHP, WordPress); database management (MySQL, Postgres, Mongo dB); advanced administration of configuration management systems (Puppet, chef); high performance computing management; Windows services; networks configuration; VPN and FortiGate configuration; network configuration (under Windows & Linux environments)
• Excellent command of the English language, both written and spoken
• Flexibility and adaptability to work under tight deadlines
• Strong communication and interpersonal skills, including the ability to work effectively with other national and cultural backgrounds
• Well-developed skills in personal organization, priority setting and problem solving
• Strong client orientation and service approach
• Ability to work with a high degree of independence within assigned areas

Benefits
Terms of employment

This is a locally recruited position. All benefits are denominated and paid in EURO. The salary is level 6, in a scale of 14 levels, with level 14 being the highest. The salary range starts from Euro 30,797 per annum. The remuneration package includes a competitive salary, leave provisions, medical and life insurance, and non-contributory retirement plan. The contract will be for a period of 1 year, subject to a probationary period of 6 months, and is renewable based on performance and availability of funds. The salary is exempt from French income tax (an internal taxation is applied). Please note this position is only open to citizens and residents of the European Union.

Applications

Please apply online through the website ( https://www.bioversityinternational.org/jobs/ ) no later than 1 October 2021, attaching a letter of application with names and email addresses of at least three referees, and a curriculum vitae, both in English. Please note that only shortlisted candidates will be contacted.

Closing date for applications: 1 October 2021

We invite you to learn more about us at:

http://alliancebioversityciat.org

Please visit our careers page at:

https://alliancebioversityciat.org/careers
Montpellier France
Analyst, Technology Integration (Montpellier, France) Bioversity International Montpellier
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