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Senior UX Researcher Barcelona Glovo Barcelona

Senior UX Researcher Barcelona

2020-11-17 19:16:55
Senior UX Researcher Barcelona
About Glovo: Your work-life opportunity:
As a Senior UX Researcher at Glovo, you will be leading strategic research, deeply understanding the needs of our users and developing innovative solutions to improve retention and profitability. You will identify ways to optimize our user’s experience and generate actionable research insights to drive the product roadmap and design strategy. You will also be responsible for delivering a world-class user experience that informs Glovo’s mission, collaborating with different stakeholders and having a direct impact on our business. Be a part of a team where you will:Lead end-to-end research initiatives, conducting user research across 4 mobile and web products to help better understand users expectations, needs and motivations Partner with cross-functional colleagues (including Product Management, Design, Data Science, Marketing) to identify, prioritize, plan and execute high-impact studiesPerform qualitative and quantitative analyses.Guide the... evolution of our UX approach by translating research findings into actionable recommendationsDocument and present findings to peers and stakeholdersStrategize with stakeholders on how to act on research findingsEvangelize good UX research methods Mentor peers in best practicesYou have:5+ years of demonstrable experience in product and design researchExcellent communication skills, both in English and SpanishExperience with mobile and web productsThe ability to define key research questions and objectives, identify appropriate methods, executing end-to-end projects and synthesizing findingsComfort with conducting survey research, survey design, sampling and analysisPractical experience with 1-1 interviews, focus group mediation, participation incentives, UI design and usability testingYou are pragmatic and able to design research in a dynamic and fast-moving environment autonomouslyAdvanced degree in research, social sciences, HCI or related field is preferredExperience our Glovo Life benefits:Enticing Phantom Shares planAttractive Relocation package (if applicable ;))Comprehensive Private Health InsuranceCobee discounts on kindergarten, transportation, and foodFree monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!Discounted Gym membershipsFlexible working environmentWhat you’ll find when working at Glovo:Gas: We work hard with energy and passion for what we do.Care: We act in the best interest of a sustainable future.Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.Stay Humble: We embrace mistakes and feedback to learn from them.Glownership: We roll up our sleeves and get work done no matter our position and level.If you believe you match these values, we look forward to meeting you! Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of September 30, 2019, we’re currently present in more than 26 countries across Europe, Latin America, Africa, and Asia
Barcelona Spain
Senior UX Researcher Barcelona Glovo Barcelona
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