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B2B Operation Manager Barcelona Glovo Barcelona

B2B Operation Manager Barcelona

2020-11-17 19:16:42
B2B Operation Manager Barcelona
Your work-life opportunity:Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.The B2B team is Glovo’s last-mile logistics service for e-commerce, a huge industry that is still growing rapidly with many challenges ahead. You will join a team that is working to revolutionize the industry from scratch with the main e-commerce players in any market (e.g.Alibaba).In this role, you will be responsible for our entire last-mile fleet (our Glovers), when they are working for our B2B vertical. Your responsibilities will range from defining their payout structure and incentives, preventing fraud, estimating supply forecasts, coordinating with different ops structures, roll out acquisition of new vehicle types or even designing the guidelines for our call centers.You will be working closely with the Ops Manager for Spain and the Global... B2B Supply Ops Manager.Be a part of a team where you will:Develop and optimize processes as the B2B vertical scales - Thinking about what the processes will look like a few weeks into operations VS few monthsMaintain and analyze the business reports and information to support the decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full operational status of the flowUnderstand, deep-dive and have a complete understanding of the local supply situation at all timesIdentify channels to source new leads and potential Glovers through both online and offline mediumAnalyze daily and weekly operation metrics with a macro view of the long-term success of the cityOptimize delivery times and Glover earningsDevelop analytical frameworks and models for the B2B vertical in the countryManage communication with Third Party Logistics Providers (3PL) related to the distribution network, especially when building a fleet of new vehicle types for B2B (e.g.vans)Devise and establish Glovo’s quality procedures and standards for the couriersBuild a framework to monitor the quality system performance and prevent fraudYou have:Degree in Engineering, Economics or similar preferred4+ years’ experience and demonstrated past achievements in a fast-paced Supply Chain or Operations /Corporate Finance / Consulting or related environmentExperience in on-demand delivery is a plusAnalytical skills Knowledge of SQL Orientation to results, autonomy and efficiencyLeadership - you can motivate your teammates. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on trackExperience our Glovo Life benefits:Enticing Phantom Shares planAttractive Relocation package (if applicable ;))Comprehensive Private Health InsuranceCobee discounts on kindergarten, transportation, and foodFree monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!Discounted Gym membershipsFlexible working environmentWhat you’ll find when working at Glovo:Gas: We work hard with energy and passion for what we do.Care: We act in the best interest of a sustainable future.Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.Stay Humble: We embrace mistakes and feedback to learn from them.Glownership: We roll up our sleeves and get work done no matter our position and level.If you believe you match these values, we look forward to meeting you!At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia. For additional information on Glovo, please visit
Barcelona Spain
B2B Operation Manager Barcelona Glovo Barcelona
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