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IT Support Engineer (Global Service Desk SEA) Tallinn

Tallinn
2021-05-18 21:41:01
IT Support Engineer (Global Service Desk SEA) Tallinn
Our Global Service Desk department in Tallinn is looking for IT Support Engineer to join the Air Logistics 2nd level technical support team. Your Role
Are you someone looking to advance your career in IT? This opportunity offers you a solid foundation of IT skills and experience to prepare yourself for future advancement opportunities in IT. Come and join our Global Service Desk team! Your Responsibilities
• Administration and 2nd level support of corporate Sea Freight applications
• System and process monitoring
• Incident and problem handling in complex and distributed application environment
• Solving reported and pro-actively found issues using support functions available within the supported systems / applications
• Detailed error analysis throughout the application landscape, identifying and categorizing issues to provide a root cause analysis, developing workarounds for business users until upcoming releases or emergency patches
• Ticket ownership, ensuring timely response...
Tallinn Estonia
IT Support Engineer (Global Service Desk SEA) Tallinn Kuehne Nagel Tallinn
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