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ServiceNow Senior Global System Administrator F/m/d Langenfeld

2021-09-06 01:21:59
ServiceNow Senior Global System Administrator f/m/d Langenfeld
MacDermid Enthone innovates and manufactures chemical compounds for all surface coating applications including cleaning, activating, brightening, electro and electroless plating, phosphating, anti-tarnishing, and rust inhibiting.
Our products improve the durability and aesthetics of both metal and plastic surfaces.
End use applications for our treatments include aerospace, automotive, electronics, luxury goods, oil / gas, and sanitary fittings.
In these industries, MacDermid Enthone is the supply chain partner who adds value to your business.
MacDermid Enthone is a company of Element Solutions Inc., a leading specialty chemicals companyResponsibilities:
The Global ServiceNow Administrator will be responsible for performing the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform.
This will include supporting processes like Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, Service portal and other Service modules as... well as custom scoped applications that deliver enterprise-wide business processes.
• Managing of the ServiceNow application with a focus on Operations, Releases, Interfaces, Apps, Orchestration as well as customizations from storyboard creation to implementation
• Support of ServiceNow Security Operations
• Responsible for the supervision of development and regional sys-admins activities
• Support in driving standardization and consolidation of ITSM components
• Support and train ITIL-users
• Work with ITIL-users to ensure full adoption of IT-supported tools and processes
• Close collaboration with the IT organization and stakeholders
• Project management
• Creation of storyboard and follow-up with stakeholders Qualifications
• Bachelors’ Degree in Computer Science (or in related area) / or similar qualification
• Certified ServiceNow system administrator
• Several year’s experience as System Administrator as well as ServiceNow System Administrator
• Experience working in an Agile project environment with emphasis on frequently delivering functional software releases at a sustainable pace
• Very good knowledge in the field of IT infrastructure - Ideally ITIL (Information Technology Infrastructure Library) Foundation certified
• Demonstration of strength and understanding in a multi-cultural setting
• Strong driving with the ability of making things happen
• Analytical and problem-solving skills, including the ability to present solutions/alternatives and influence the outcome of decisions
• Self-starter with demonstrated initiative and hands on mentality
• Team-oriented and comfortable in a dynamic environment
• Strong written and verbal communication skills
• Fluent English skillsWhat we offer:
• A good working atmosphere in a well-coordinated, cooperative, and motivated team
• An interesting and varied area of responsibility within an international company
• Thorough familiarization with the various fields of activity
• Professional development and training opportunities
• Attractive compensation packageIf you are interested in this position, we look forward to receiving your complete application documents including your salary requirements and your earliest starting date toAndrea Mezei Talent Acquisition Specialist
Langenfeld Germany
ServiceNow Senior Global System Administrator f/m/d Langenfeld Macdermid Enthone Langenfeld
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