Buy/Sell/RentServicesReal EstateEventsBogota JobsBusinesses
Fonolive, #1 Social Job Search Engine Create your resume profile in just 5mins.

Customer Service Representative - Inglés 90% - Toda Colombia BN Bogota

2021-07-06 11:00:48
Customer Service Representative - Inglés 90% - Toda Colombia BN Bogota
Overview

Registro Rápido

Salary COP$2.200.000The expert must be able to comprehend and analyze the reason why the customer is calling and the appropriate procedure to resolve it. During the process, the agent must provide a specific resolution to each customer and assure an excellent call handling to meet customer expectations. In addition to politeness, empathy, soft skills, fluency with American English and focus on serving the caller are important requirements.

Responsibilities

Registro Rápido
• Handle and carefully respond to all inbound and outbound customer inquiries
• Provide excellent customer service through active listening
• Work with confidential customer information and treat it sensitively
• Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
• Maintain a continual working knowledge of our client’s products, services and promotions
• Accurately document and update records in required systems

Qualifications

Technical... Skills
• High school graduate (Must present diploma or certificate)
• English Level: 90%

Competencies and Specific Skills
• Communication skills
• Customer orientation (Empathy)
• Problem resolution
• Attention to detail

Registro Rápido
Bogota Colombia
Customer Service Representative - Inglés 90% - Toda Colombia BN Bogota Teleperformance Colombia Bogota
Meet locals, buy, sell, find deals, real estate, events on the #1 social classifieds.

Popular Fonolive Groups

Coronavirus - Questions and Answers New York City NY United States
Coronavirus - Questions and Answers (175 members)
New York City NY United States
Black Lives Matter - Making History New York City NY United States
Black Lives Matter - Making History (177 members)
New York City NY United States
Ambazonians Fight For Freedom New York NY United States
Ambazonians Fight For Freedom (92 members)
New York NY United States


Copyrights © 2021 Fonolive. All Rights Reserved.