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Field Service Technician New York Motorola New York

Field Service Technician New York

Motorola
New York NY
2020-11-17 18:42:30
Field Service Technician New York
Veterans Wanted!

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview
Support customer in the North Eastern US. We provide break fix, 24 hour on call, preventive maintenance, admin support and third party support.

Job Description

Provide technical support of specialized systems and product... applications including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. Maintain, optimize, test and document complex communications systems. Provide weekly reports of activities and accomplishments. Must have very strong knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN), must be proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. Must be capable of performing maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
• Must have strong knowledge of R.F. systems, such as transmitters, receivers, and antenna networks
• Must have strong knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques
• Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access
• Must have strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams
• Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision
• Must be able to solve customer problems quickly during stressful situations

Duties may also include:
• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results
• Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues
• Totally familiarity with the latest technologies and troubleshooting techniques
• Team with engineering, project management and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations
• *Must be able to obtain background clearance as required by government customer*

Basic Requirements
• Associates or Networking Certificate and 1+ years experience or 2+ years total experience in networking, RF, LMR, radio or communications.

Travel Requirements
10-25%

Relocation Provided
None

Position Type
Experienced

Referral Payment Plan
Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic
New York NY USA
Field Service Technician New York Motorola New York
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