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LC052: Retail Service Agent Senior Las Condes

Las Condes
2021-07-14 11:00:46
LC052: Retail Service Agent Senior Las Condes
Company: FedEx Express LAC
Job Title: LC052: Retail Service Agent Senior
Job Requisition Number: RC392692
Job Family: FXE-LAC: Operations
Time Type: Full Time
Locations:
Av. Vitacura 2910, Local 24,
Las Condes, Region Metropolitana de Santiago 7550023

Assists customers by tracing packages, answering questions regarding FEC products and services and providing over-the-counter service and over the phone service. Checks packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment and compliance with Customs documentation required at destination. Collaborates with the fulfillment of the budget, income / expenses, in addition to supporting to optimize the profitability of the branches with the optimization of the resources. Responsible for opening and closing the branch, arriving at least 15 minutes before opening hours, keeping the work area clean, checking the furniture and work... supplies. Respecting customer service times. Recognizes new customers or additional business opportunities and offers the most suitable services and solutions, opens new accounts, obtains additional shipments and submits sales leads. Ensures an excellent customer experience by developing and providing adequate solutions to different types of customer problems. Follows commercial and administrative processes, communicating with the areas involved. Responsible for safeguarding the values of the company and avoid deviations, missing and mishandling in the WSC.
Request the necessary supplies to carry out the daily documentation and packaging of the shipments.

Welcome

Welcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site!

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

Some of our recent awards include:
• FORTUNE “World’s Most Admired Companies” - 2014
• FORTUNE “100 Best Companies to Work for in America” - 2013
• Reputation Institute “World’s Most Reputable Companies” - 2013
• Corporate Responsibility Magazine “100 Best Corporate Citizens” - 2013
• Great Place to Work Institute “World’s Best Multinational Workplaces” - 2013
Las Condes Chile
LC052: Retail Service Agent Senior Las Condes FedEx Las Condes
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