Are you fluent in Portuguese with a good command of English and are you looking for a new challenge? Then this exciting new role, that has just opened up, might be perfect for you! For our client in Bulgaria an outsourcing partner we are looking for a Portuguese speaking Customer Service Assistant. The role will be based in their office in the Bulgarian capital Sofia. This largely modern and youthful city has some fantastic museums, galleries, restaurants and clubs. It also lays on the foot of the Vitosha Mountain which gives plenty of opportunities for skiing and hiking!
You will represent a healthcare company that provides medical devices for diabetic patients. You will be responsible for answering incoming queries from diabetic patients and healthcare professionals via phone and email. Questions will be in relation to blood glucose monitoring systems and readings, the integerated health system platform and general information on the different devices. Answering... their queries in a timely manner, administration, taking ownership of issues and problem solving will be part of your daily tasks.
We are looking for candidates who have: Excellent communication skills both verbally and written in PORTUGUESE Good command of English Excellent listening and problem-solving skills Computer literate Eagerness to learn and develop
Fully paid training will be provided. Excellent relocation package available which includes flight reimbursement, 2 weeks hotel on arrival, relocation assistance and monthly accommodation allowance of 100 EUR gross p/m for the first 7 months on top of basic salary and monthly bonus. The basic gross monhtly salary is 2600 LEV p/m plus bonus earning of up to 5% per month (after 3 months in service).
Operational hours for this role will be between: Mon Fri 11:00 AM 20:00 PM Sofia Bulgaria