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Claims Assistant Wagga Wagga NSW

Wagga Wagga NSW
2021-05-29 19:29:32
Claims Assistant Wagga Wagga NSW
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Claims Assistant

IF YOU CARE, THERE’S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend... on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

Sedgwick Australia’s Professional Services Division are the market leaders for providing loss adjusting services in Australia. Our professionals are regarded as the best in industry and are highly sought after both in the external market and from major insurers.

Joining Sedgwick’s Professional Services Division means you will have the opportunity to develop, grow and progress, learning from the best in industry. A career with us is a rewarding, prosperous and an exciting one where no two days are the same; you will be challenged and developed and have career fulfilment.

You will be responsible for delivering an excellent experience to our customers and clients at all stages of a claim. You will work collaboratively with your Sedgwick colleagues to deliver services within relevant SLAs. Your actions will ensure the customer and client remain central to everything you do.

The Benefits
• Market-leading remuneration
• Generous incentive scheme
• Opportunity for career progression within a global organisation
• Great culture and work environment
• Great work-life balance
• Travel and relocation assistance – if you are willing to move!

Responsibilities
• Setting up and managing claim files including implementing an effective triage system
• Manage customer and client enquiries and provide positive and effective solutions, including complex claim scenarios
• Providing proactive administrative support
• Professional written correspondence, including reports and email
• Other duties as assigned

About You
• Strong time management skills including the ability to multitask
• Ability to work autonomously and in a fast-paced environment
• Advanced skills in Microsoft office will be strongly considered
• Demonstrated experience in a customer service environment (including account management) with the ability to undertake objection handling
• Attention to detail
• Strong negotiating skills
• Positive attitude and a willingness to contribute to a high performing team and culture

At Sedgwick, we believe that cultivating uniqueness and belonging allows us to connect with each other, understand the needs of our customers, support the communities we serve, and perform at our best. We are committed to building and supporting a diverse and inclusive workforce and encourage people from all backgrounds to apply.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace
Wagga Wagga NSW Australia
Claims Assistant Wagga Wagga NSW Sedgwick Wagga Wagga NSW
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