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ICT Change Coordinator Laverton WA Australian Government Department of Defence Laverton WA

ICT Change Coordinator Laverton WA

2021-01-29 23:26:24
ICT Change Coordinator Laverton WA
The Role
The Change Coordinator reports to the Change Manager and manages ICT Changes for supported applications and systems and ensures that all changes fall in line with the Defence mandated Change policies.

This role performs Change Coordination activities across over 40 applications sustained by BISSO (Business Information Systems Support Office). These applications fit within the following domains: risk management, Robotics Process Automation (RPA), project management and data warehousing.

About our Team
BISSO (Business Information Systems Support Office) is a Directorate within the Enterprise Technology Operations Branch and is responsible for the maintenance and sustainment of ICT systems that enable aspects of Defence. BISSO has resources distributed in Laverton (Victoria) and Campbell Park (ACT).

The Change Coordinator ensures that all ICT changes are managed in accordance with the relevant policies and Governance measures in place.

Our Ideal Candidate
The Change... Coordinator:
• Manages the progression of the allocated Changes in Defence Service Management System for BISSO supported Applications under an ITIL v3 framework
• Liaises with relevant stakeholders to ensure that business requirements, risks and other Change related details are clearly identified for each Change
• Provides guidance and assistance to the application managers and technical resources across the BISSO Directorate with accurate change advice
• Contacts relevant stakeholders to obtain Change Advisory Board approvals
• Coordinates with relevant support teams and ensures technical resources are organised for releases
Laverton WA Australia
ICT Change Coordinator Laverton WA Australian Government Department of Defence Laverton WA
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Pupkus Australia Lynbrook AU
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