Member Wellbeing Advisor Geelong VIC The Country Fire Authority (CFA) is one of the world's largest, and most highly regarded, community-based emergency services organisations. We respond to fire and other emergencies 24 hours a day, seven days a week. Whilst our firefighters are the cornerstone of CFA services, what goes on behind the scenes is just as important in helping to protect lives and property.
About the Role: Organisational Wellbeing sits within the People, Culture & Safety Directorate and is focused on the provision of strategic direction, support, advice and service provision of psychological health and safety for members.
This includes the provision of Welfare Services (Peer Support, Chaplaincy andPsychological/Counselling support), and case management/coaching support for a range of issues impacting on the psychological health and safety of members.
The Member Wellbeing Advisors are employees of CFA and work within the Organisational Wellbeing Team supporting psychological health and safety.
The MWA's... provide coaching, guidance, support and wellbeing conversations to assist earlyinterventions alongside tailored training and education programs.
The position has a strong focus on ensuring the delivery of high quality and consistent expert advice to senior leaders and members on both mental health and relationship management components of psychological health and safety. This includes providing coaching and guidance to senior leaders and members to resolve a range of live issues as well as developing and delivering a range of proactive strategies and services aimed at improving organisational and member resilience.
This position is not a counselling role.
The successful candidate will have: Tertiary qualifications in Human Resources/Social Sciences or a related mental health field and/or significant Experience in a mental health field; Demonstrated customer service experience Demonstrated experience managing mental health issues and demonstrated ability to update and maintain knowledge of (psychological health and safety); Excellent communication and interpersonal skills; with the ability to build and maintainrelationships at all levels within the organisation; Demonstrated experience in face to face and virtual education and facilitation Ability to provide expert mental health management advice, coaching and guidance to all members across a broad range of mental health issues; Demonstrated problem solving ability with the ability to think laterally and significant experience in the resolution of complex issues; Demonstrated experience in reviewing and implementing continuous improvement initiatives and processes to enhance service delivery capability and outcomes. Ability to work remotely, on weekends and after hours to meet service standardsYour ApplicationWhen applying for a position with CFA, the key to progressing in the selection process is the quality of your application. Your application must demonstrate that you have the qualifications, experience, key attributes and skills required for the position.
Applicants must address the selection criteria outlined in the attached position description.
Your application should include: Cover letter Responses to the Key Selection Criteria as outlined in the Position Description Resume
If an applicant wishes to speak to the Wellbeing Team Lead for an informal conversation about the role, please contact Cathy Sosoli on 0447 513 186 or email on [email protected]
Please note: (if internal) Transfers on a fixed term basis or higher duties assignments require the approval of your current manager. Only CFA employees are eligible to apply for positions that have been advertised internally.Submitting your ApplicationWhen you click the 'apply' button you will be taken to the online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.
The successful applicant will be required to complete a National Police History Check.
CFA supports flexible working arrangements and is committed to being an inclusive, fair and child safe organisation for all staff, volunteers and the community Geelong VIC Australia
Member Wellbeing Advisor Geelong VIC Country Fire Authority Geelong VIC