OCM & Communications Manager Deakin ACT We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing peoples lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients successes while giving back to communities and making a positive impact on enhancing the quality of life to help make this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our . Simply put, we believe in better lives. Join us!
Learn more about Unisys and our key solution offerings: , ... ,
What success looks like in this role:
(Marketing JD revised for OCM use)
This position is an execution role, taking direction from the Unisys OCM Regional Lead (as established) or OCM Sr. Manager. The OCM Manager's mission is to create converging path that bring together change management and project management to achieve the business objectives of the change.
The OCM Manager ensures projects (change initiatives) for Unisys new & existing customers' meet objectives on time and on budget by increasing employee adoption, reducing resistance and risk.. This person will focus on the people side of change, including changes to business processes, IT systems and technology, job roles and organization structures. The OCM Manager will create and implement change management strategies and plans that include: Engagement & Adoption Plans, Leader Action Plans, Communications Plans, Training Plans, Sustainment Plans that are informed by Stakeholder Impact Assessments, Training and Communication Needs Assessments, and Readiness Assessments. The OCM manager will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.
While the OCM manager may or may not have supervisory responsibility, this person will have to work with many others in the client and Unisys organization to succeed.
This role might involve some domestic and international travel for business meetings.
Supports pre-sales activities, creates OCM solution as member of the pursuit solution team, develops estimates and proposals, participates in oral presentations and in subsequent due diligence activities. Contribute to communications, and business presentations. Develops, plans, and conducts programs/projects to improve and support SoW business objectives with clients. Develops OCM deliverables, including plans, assessments, communications and training materials. Plans, creates and disseminates information with clients and internal stakeholders using appropriate print or digital media to drive business strategy for products. Develops advanced concepts, techniques and standards. Contributes to IP development. Manages OCM project resources and the quality of their deliverables. Leads the development of the OCM Strategy and Plan, Leader Action Plan, Communication & Training Plans, Sustainment and the assessment that inform them.
Provide relationship management from StartUp to GoLive and collaborate with all responsible resources (internal and external) to deliver and meet contractual commitments.
Additional responsibilities may include: Complete change management assessments Identify, analyze and prepare risk mitigation tactics Identify and manage anticipated resistance Consult and coach project teams Create actionable deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan Support and engage senior leaders Coach managers and supervisors Support organizational design and definition of roles and responsibilities Coordinate efforts with other specialists Integrate change management activities into project plan Evaluate and ensure user readiness Manage stakeholders Track and report issues Define and measure success metrics and monitor change progress Support change management at the organizational level Manage the change portfolio
May work as an individual contributor on projects.
You will be successful in this role if you have:
Undergraduate degree in marketing, communications, or business is preferred; and a minimum of 8 years of related marketing, consulting, or sales experience. Strong written communication skills and organizational skills. Strong presentation skills Sales and/or consultancy background Excellent interpersonal skills. Strong facilitation skills working with all levels of client organizations. Strong collaboration skills working with client, competitor, and complimenting consultant teams. Exceptional client relationship management skills. Exceptional communication skills, both written and verbal. Ability to clearly articulate messages to a variety of audiences. Ability to establish and maintain strong relationships. Planning, Organizing, Business Relationship Management, Team Building, Marketing OCM, Communications, Deliverable Quality Assurance, Program/Project Management, Flexibility/Adaptability. Problem solving and root cause identification skills. Ability to articulate, present and report Organizational Change Management (OCM) progress; metrics and value statement. Experience with MS Office tools (Word, Excel, Project, SharePoint, Visio) and standard project management approaches, Lumen5 a plus.
Training and experience in Prosci ADKAR or ACMP CM-BoK. Certification preferred Deakin ACT Australia